At a Glance
- Tasks: Engage with military families, promote services, and identify community needs.
- Company: Apogee Solutions, a Woman-Owned Small Business dedicated to supporting military families.
- Benefits: Full-time position with opportunities for professional growth and community impact.
- Other info: Dynamic role with travel opportunities and a focus on community engagement.
- Why this job: Make a real difference in the lives of service members and their families.
- Qualifications: Bachelor’s degree, military experience, and strong customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
Apogee Solutions, a Woman-Owned Small Business, is seeking a full-time Field Consultant in Norfolk, VA to support Department of Defense Military OneSource throughout the state of Virginia. Qualified candidates must be a US Citizen able to pass a background check, to include Federal Bureau of Investigation (FBI) fingerprint check and National Agency Check with Written Inquires (NACI).
The Military OneSource program is responsible for providing service members and families with unlimited 24/7 access to stateside and international information, referrals, and counseling services. Field Consultants support program objectives by increasing awareness of available services, facilitating access to resources, and identifying unmet needs within the communities they serve. Through outreach, engagement, and coordination with local stakeholders, Field Consultants enable the program to maintain visibility into regional conditions and adapt services to better support participants.
The Field Consultant will:
- Conduct targeted outreach activities to increase awareness and utilization of Military OneSource services, focusing on reaching Service members and families, particularly those in geographically dispersed, remote, or underserved locations.
- Engage with military and civilian stakeholders to promote program awareness and access to services.
- Tailor outreach efforts based on regional demographics, mission requirements, and identified community needs.
- Provide support to service members and families through information sharing and referral facilitation.
- Establish and maintain professional relationships with resource providers and community organizations as well as support the development and maintenance of the program’s community resource catalog.
- Collaborate with third party programs and services to build coalitions and connect Federal, state, and local resources and non-profit organizations to Active Duty, Guard, and Reserve families.
- Identify problems and/or gaps in services/resources and determine methods to fill gaps and enhance existing support systems’ efforts in collaboration with Military OneSource, DoD, State Joint Force HQ, and civilian community resources to enhance community capacity.
- Provide support for events to increase awareness of military community services including, but not limited to, relocation assistance, non-medical individual and family counseling, personal and family life education, personal financial management (PFM) services, information and referral services, deployment assistance, Military Spouse Education and Career Opportunities (SECO), exceptional family member (EFM) services, child abuse prevention and response services, domestic violence prevention and response services, Morale, Welfare, and Recreation (MWR) services, and transition assistance.
- Participate in and facilitate collaboration between military and civilian agencies to improve coordination of services.
- Provide briefings and share information that brings related groups together to facilitate networks of volunteers.
- Provide support to unit/command and family support staff through briefings, information sharing, and training.
- Document activities, interactions, outputs, resource information, community data, and outreach activities in accordance with program requirements in a timely, accurate, and complete manner to support reporting and program visibility.
Required Experience:
- US Citizen with the ability to pass a background check, to include Federal Bureau of Investigation (FBI) fingerprint check and National Agency Check with Written Inquires (NACI).
- A Bachelor’s degree.
- At least four years of prior military experience as an active duty, National Guard, or Reserve member (or as a spouse of a member) or relevant civilian experience and knowledge of Military Services programs to include military departments and family service-type programs.
- Possess strong customer service skills, a sense of accountability, respectful communication skills, and demonstrated ability to operate with reliability and positive conduct.
- Demonstrated understanding of military life and the unique needs of Service members and their families.
- Capable of operating independently in a field-based environment to support assigned geographic regions.
- Possess strong business acumen and professional judgment, with demonstrated proficiency in Microsoft Office 365 applications, including but not limited to Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
- Able to travel, regionally, to support program requirements within the assigned state and/or geographic area.
Field Consultant in Norfolk employer: Apogee Solutions
Apogee Solutions is an exceptional employer that values the contributions of its employees, particularly in the role of Field Consultant. Located in Norfolk, VA, the company fosters a supportive work culture that prioritises professional growth and community engagement, offering unique opportunities to make a meaningful impact on the lives of military families. With a commitment to diversity and inclusion, Apogee Solutions provides comprehensive training and resources, ensuring that employees are well-equipped to succeed in their roles while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Field Consultant in Norfolk
✨Tip Number 1
Network like a pro! Get out there and connect with military and civilian stakeholders. Attend local events, join relevant groups, and don’t be shy about introducing yourself. The more people you know, the better your chances of landing that Field Consultant gig!
✨Tip Number 2
Tailor your outreach efforts. When you’re chatting with potential employers or networking contacts, make sure to highlight your understanding of military life and the unique needs of service members and their families. Show them you get it, and they’ll see you as a valuable asset.
✨Tip Number 3
Don’t forget to follow up! After meeting someone or attending an event, shoot them a quick email or message to say thanks and keep the conversation going. This keeps you on their radar and shows you’re genuinely interested in the field.
✨Tip Number 4
Apply through our website! We’ve got all the resources you need to make your application stand out. Plus, it’s a great way to show your commitment to the role and the organisation. Let’s get you that Field Consultant position!
We think you need these skills to ace Field Consultant in Norfolk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Field Consultant role. Highlight your military experience and any relevant skills that align with the job description. We want to see how you can bring value to our team!
Showcase Your Outreach Skills:Since the role involves a lot of outreach, share examples of how you've successfully engaged with communities or stakeholders in the past. We love seeing real-life experiences that demonstrate your ability to connect with people.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate clarity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Apogee Solutions
✨Know Your Military Services
Make sure you brush up on your knowledge of military services and family support programs. Understanding the unique needs of service members and their families will show that you're not just qualified, but genuinely interested in making a difference.
✨Demonstrate Your Outreach Skills
Prepare examples of how you've successfully engaged with communities or stakeholders in the past. Be ready to discuss specific outreach activities you've conducted and how they increased awareness or access to services.
✨Showcase Your Problem-Solving Abilities
Think of instances where you've identified gaps in services or resources and how you addressed them. Highlighting your ability to adapt and find solutions will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to the role. Practice responding to scenarios about coordinating with local stakeholders or providing support to service members, as this will demonstrate your readiness for the field.