At a Glance
- Tasks: Train as a Trainee Hardware/IT Technician, supporting IT infrastructure across Guernsey.
- Company: Join Apogee Corporation, a key tech partner for the States of Guernsey.
- Benefits: Enjoy 25 days annual leave, pension scheme, and flexible working options.
- Why this job: Kickstart your tech career with hands-on experience and impactful community work.
- Qualifications: Tech-savvy individuals with a passion for hardware and software are encouraged to apply.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 800 - 1000 Β£ per month.
ABOUT US
Powering the States of Guernsey in partnership with HP. Are you a tech-enthusiast looking to kickstart your career with a high-impact role within the Guernsey community? Apogee Corporation is proud to be a key technology partner for the States of Guernsey. While our name might be new to some on the island, our pedigree is world-class: we are an independent subsidiary of HP Inc. This unique position allows us to combine the global innovation and scale of HP with a dedicated, local service approach. We are currently looking for an aspiring Trainee Engineer to join our growing team on-island, acting as a vital link in supporting the States of Guernsey's IT infrastructure.
With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring individuals who want to make a difference in their careers as well as in the world around them.
Our Core Values: Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility.
JOB DETAILS
As a Trainee End User Computing Engineer, you will be training to reach the heart of the island's public service delivery. You wonβt just be sitting behind a desk; you will learn the full lifecycle of hardware from imaging and configuration to onsite deployment and repair across various States of Guernsey sites.
- Key Responsibilities (To be developed through training):
- HP Ecosystem & Imaging: Learn to deploy Windows OS images using modern tools like Intune and SCCM, ensuring hardware is tailored to specific departmental needs.
- Onsite Delivery: Travel across the island to various States of Guernsey locations to assist with system installations and provide face-to-face technical support.
- Hardware Mastery: Gain hands-on experience in performing in-house repairs, part replacements, and diagnostics.
- Strategic Collaboration: Assist in working with third-party IT teams and States stakeholders to ensure seamless deployment transitions.
- Lifecycle Management: Learn to manage the secure disposal of assets and data in line with strict environmental and security policies.
SKILLS AND EXPERIENCE REQUIRED
- You are a technically minded individual who thrives on variety and is eager to build a career in IT.
- Aptitude: A strong interest in PC hardware, software, and how things work.
- Tech-Savvy: Basic familiarity with Windows operating systems. (Exposure to SCCM or Intune is a bonus, but not required).
- Mobile: You must possess a valid driving licence and have access to a personal vehicle for travel between various island sites. We offer a car allowance with this role.
- Reliable: You must satisfy Guernsey Government employment eligibility, background checks, and security clearance.
- Communication: Excellent interpersonal skills and a "can-do" attitude when helping customers.
Note for Applicants: The attached job description outlines the core responsibilities and expectations of the fully fledged End User Computing Engineer role. As a Trainee, you are not expected to have mastered all these areas yet. We are looking for an individual with the right aptitude and a passion for technology who is eager to learn and grow into these responsibilities with our full support and training.
BENEFITS
- Annual leave allowance: 25 days plus bank holidays
- Pension Scheme
- Other benefits: Employee Assistance Programme and Life Assurance
Apogee Corporation is dedicated to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and are open to discussing flexible working arrangements. We actively support work-life balance and encourage candidates to share any flexibility requirements, which we will do our best to accommodate where possible within the needs of the role and the business. If flexibility is important to you, please include this information in the salary section of your application, after stating your salary expectations, so we can discuss it early in the process.
If you have a disability or health condition and require any reasonable adjustments during the application or recruitment process, please contact us on 0345 300 9955 and ask to speak to the Talent Team. We are committed to ensuring an inclusive and accessible experience for all applicants.
Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointment.
Our application form is quick and easy - no need to repeat your entire CV, we promise!
Trainee Hardware / IT Technician employer: Apogee Corporation**
Contact Detail:
Apogee Corporation** Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Trainee Hardware / IT Technician
β¨Tip Number 1
Get to know the company! Research Apogee Corporation and the States of Guernsey. Understanding their values and mission will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local tech meetups. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
β¨Tip Number 3
Prepare for hands-on assessments! Since this role involves practical skills, brush up on your hardware knowledge and be ready to demonstrate your problem-solving abilities. Practising common troubleshooting scenarios can really set you apart.
β¨Tip Number 4
Apply through our website! Itβs quick and easy, and it shows youβre serious about the position. Plus, we love seeing candidates who take the initiative to engage directly with us. Donβt miss out on this opportunity!
We think you need these skills to ace Trainee Hardware / IT Technician
Some tips for your application π«‘
Show Your Passion for Tech: When writing your application, let your enthusiasm for technology shine through! Share any personal projects or experiences that highlight your interest in IT and hardware. We love seeing candidates who are genuinely excited about the field.
Tailor Your Application: Make sure to customise your application to reflect the skills and experiences mentioned in the job description. Highlight any relevant experience with Windows OS or hardware, even if it's just a hobby. This helps us see how you fit into our team!
Keep It Clear and Concise: While we want to know all about you, keep your application straightforward. Use clear language and avoid jargon. A well-structured application makes it easier for us to see your potential and understand your journey.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs quick and easy, and you wonβt have to repeat your entire CV. Plus, this way, we can process your application faster and get back to you sooner!
How to prepare for a job interview at Apogee Corporation**
β¨Know Your Tech Basics
Brush up on your knowledge of PC hardware and Windows operating systems. Familiarise yourself with terms like imaging, configuration, and deployment, as these will likely come up during the interview. Showing that you have a solid understanding of the basics will impress the interviewers.
β¨Show Your Passion for Learning
Since this is a trainee position, it's crucial to convey your eagerness to learn and grow. Be prepared to discuss how you've pursued your interest in technology, whether through personal projects, online courses, or relevant experiences. This will demonstrate your commitment to developing your skills.
β¨Prepare for Practical Scenarios
Expect questions that assess your problem-solving skills and technical knowledge. Think about potential scenarios you might face as a Trainee Engineer, such as troubleshooting a hardware issue or deploying an OS image. Practising your responses can help you feel more confident during the interview.
β¨Emphasise Communication Skills
As you'll be providing face-to-face support, strong interpersonal skills are essential. Prepare examples of how you've effectively communicated with others in past roles or projects. Highlighting your ability to explain technical concepts in simple terms will show that you're ready to engage with customers and colleagues alike.