Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the delivery of innovative technical solutions for top-tier clients.
- Company: Join Apogee, Europe's largest independent managed services provider.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that exceeds client expectations and drives impactful solutions.
- Qualifications: Experience in technical consulting and a passion for customer success are essential.
- Other info: This role is perfect for those who thrive in fast-paced settings.
The predicted salary is between 43200 - 72000 £ per year.
Are you ready to take the lead in delivering cutting-edge technical solutions for enterprise-level clients? Join Apogee, Europes largest independent managed services provider, as a
Professional Services Post Sales Lead Technical Consultant . This is an exceptional opportunity to thrive in a fast-paced and customer-focused environment, where you will play a pivotal role in exceeding expectations and ensuring technical excellence.The Professional Services Post Sales Technical Lead Consultant is responsible for resolving complex technical issues for customers, ensuring the smooth installation and deployment of software solutions, and providing expert guidance throughout the process. This role involves working with a team, managing escalated technical challenges, and ensuring that customer expectations are met with high efficiency. The consultant also plays a key part in building strong vendor relationships and mentoring colleagues to ensure continuous improvement in technical support and service delivery.What You Will Do
Implement Solutions:
Deploy Apogees software across diverse infrastructures, including Microsoft Azure and other cloud platforms.Manage Escalations:
Take ownership of escalated technical issues, ensuring timely resolutions and attending high-profile customer meetings when required.Drive Best Practices:
Develop efficient methodologies to optimise customer satisfaction and service delivery.Foster Vendor Relationships:
Ensure seamless collaboration with vendors for technical support and software development.Mentor and Guide:
Support the development of Technical Consultants and engineers through coaching and training.Problem-Solve:
Utilise remote access tools to diagnose and resolve complex solution and server-related issues.Communicate Effectively:
Keep customers and internal stakeholders informed of incident progress and resolutions.You must have advanced technical expertise in network, server, and cloud solutions, alongside experience with print management systems and the ability to lead escalations effectively.Why Apogee?
Apogee is at the forefront of innovation in managed print, document, and process technology. With a unique approach to Managed Services and a strong commitment to 24/7 support, we ensure our clients receive exceptional service and solutions tailored to their needs.Join us and be part of a team that values expertise, collaboration, and continuous improvement.Location:
Field Based, remote with travel to client sites as required. This role does come with a car or car allowance.Working hours: Monday to Friday, 8:30 AM to 5:30 PM, including a 1-hour lunch break (40 hours per week).Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointmen t.
TPBN1_UKTJ
Professional Services Lead Technical Consultant employer: Apogee Corporation**
Contact Detail:
Apogee Corporation** Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Lead Technical Consultant
✨Tip Number 1
Fokussiere dich auf deine Erfahrungen in der Bereitstellung technischer Lösungen für Unternehmenskunden. Bereite konkrete Beispiele vor, die zeigen, wie du komplexe Probleme gelöst und Kundenbedürfnisse übertroffen hast.
✨Tip Number 2
Zeige deine Führungsqualitäten, indem du über Situationen sprichst, in denen du Teams geleitet oder Projekte koordiniert hast. Betone, wie du andere motiviert und zum Erfolg geführt hast.
✨Tip Number 3
Informiere dich über die neuesten Trends und Technologien im Bereich Managed Services. Zeige dein Wissen und deine Leidenschaft für Innovationen, die den Kunden einen Mehrwert bieten können.
✨Tip Number 4
Netzwerke mit Fachleuten aus der Branche, um Einblicke in die Unternehmenskultur von Apogee zu gewinnen. Dies kann dir helfen, besser zu verstehen, was sie suchen und wie du dich am besten präsentieren kannst.
We think you need these skills to ace Professional Services Lead Technical Consultant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Professional Services Lead Technical Consultant position at Apogee. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in delivering technical solutions and working with enterprise-level clients. Use specific examples that demonstrate your ability to lead projects and exceed client expectations.
Showcase Your Skills: Clearly outline your technical skills and any relevant certifications. Mention tools or technologies you are proficient in that align with the requirements of the role, as this will help you stand out.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the position and the company. Explain why you are a great fit for the role and how you can contribute to Apogee's success in a fast-paced environment.
How to prepare for a job interview at Apogee Corporation**
✨Understand the Company and Its Services
Before your interview, make sure to research Apogee thoroughly. Understand their services, especially in managed services, and be prepared to discuss how your skills can contribute to their mission of delivering cutting-edge solutions.
✨Showcase Your Technical Expertise
As a Lead Technical Consultant, you need to demonstrate your technical knowledge and experience. Be ready to discuss specific projects where you've implemented technical solutions for enterprise-level clients, highlighting your problem-solving skills.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-world challenges. Practice articulating your thought process and decision-making strategies when faced with complex client needs or technical issues.
✨Emphasize Customer-Centric Approach
Since the role is customer-focused, be prepared to share examples of how you've exceeded client expectations in the past. Highlight your communication skills and ability to build strong relationships with clients to ensure their satisfaction.
