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- Tasks: Join us as a Print Production Engineer, managing and optimising print processes daily.
- Company: Apogee is a leading IT solutions provider with 30 years of experience and backed by HP Inc.
- Benefits: Enjoy flexible working options, competitive pay, and access to cutting-edge technology.
- Why this job: Be part of a dynamic team that values innovation and offers real impact in the tech industry.
- Qualifications: Ideal candidates should have a passion for technology and relevant technical skills.
- Other info: This role offers opportunities for growth and development within a supportive environment.
The predicted salary is between 28800 - 42000 £ per year.
ABOUT USWith 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact.
As an independent subsidiary of HP Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations.
Our core values – Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility – shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion.
Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless.
At Apogee Corporation, we believe that true innovation flourishes when everyone is free to be their authentic selves. As an Equal Opportunity Employer, we are committed to creating an inclusive environment where every unique perspective is valued and celebrated. We draw on the richness of our differences across age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, and beliefs because we know that our collective strength lies in our diversity. Here, your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee.
Please take the time to look at our excellent Trustpilot reviews. We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service.
JOB DETAILSTo carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality.
Respond to customer service requests for the repair of business equipment and production printers.
Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts.
Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management.
Work with colleagues to help overcome new or unusual faults.
Invoke the call escalation process in a timely manner.
Inform the customer on the work carried out and gain acceptance to the machine\’s condition and performance following the service work you have completed.
Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction.
A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role is fully remote and home-based. Attendance at our offices is required periodically for team meetings and training.
SKILLS AND EXPERIENCE REQUIRED
Experience of fixing production printers and digital presses – such as Ricoh, Konica Minolta, Xerox, Sharp, Canon.
Experience in the office equipment industry.
Technical skills, with a strong electronic and mechanical background.
Strong IT knowledge with the ability to network devices and to set up scanning functions.
The ability to provide first class customer service with previous customer facing experience.
BENEFITS
Flexible working options.
33 days holiday including bank holidays.
Holiday purchase scheme.
Enhanced family friendly benefits (maternity, adoption, paternity and IVF).
2 paid days off per year for voluntary work to support our local communities.
Staff Reward Scheme.
Pension scheme.
Life assurance 4x salary.
SPONSORSHIP FOR PROFESSIONAL DEVELOPMENT AND MEMBERSHIPS
Employee Assistance Programme, including access to a virtual GP and financial wellbeing support.
Mental health first aider support programme.
Cycle2work scheme.
Discounted Gym Membership.
Eye care voucher scheme.
Free flu vaccinations.
Employee social events and recognition activities throughout the year.
HP Employee discount programmes.
Mobile phone discountsApogee Corporation is dedicated to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and are open to discussing flexible working arrangements. We actively support work-life balance and encourage candidates to share any flexibility requirements, which we will do our best to accommodate where possible within the needs of the role and the business. If flexibility is important to you, please include this information in the salary section of your application, after stating your salary expectations, so we can discuss it early in the process.
If you have a disability or health condition and require any reasonable adjustments during the application or recruitment process, please contact us on 0345 300 9955 and ask to speak to the Talent Team. We are committed to ensuring an inclusive and accessible experience for all applicants.
Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointment.
Our application form is quick and easy.
No need to repeat your entire CV, we promise!
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Print Production Engineer employer: Apogee Corporation**
Contact Detail:
Apogee Corporation** Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Print Production Engineer
✨Tip Number 1
Familiarise yourself with the latest trends in print technology and production processes. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the print production industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare to discuss specific projects or experiences that showcase your problem-solving skills in print production. Be ready to explain how you overcame challenges and improved processes in previous roles.
✨Tip Number 4
Research Apogee and its services thoroughly. Understanding their operations and values will allow you to tailor your conversations and show how you can contribute to their success as a Print Production Engineer.
We think you need these skills to ace Print Production Engineer
Some tips for your application 🫡
Understand the Role: Read the job description for the Print Production Engineer position carefully. Make sure you understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in print production or engineering roles. Use specific examples to demonstrate your skills and achievements that align with the job requirements.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in working for Apogee and how your background makes you a suitable candidate for the Print Production Engineer role. Be sure to convey your enthusiasm for the company and the industry.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the engineering field.
How to prepare for a job interview at Apogee Corporation**
✨Understand the Company
Before your interview, take some time to research Apogee and its role within HP Inc. Familiarise yourself with their services and how they streamline IT needs for various organisations. This will show your genuine interest in the company and help you tailor your answers.
✨Showcase Your Technical Skills
As a Print Production Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss specific technologies or processes you've worked with in the past. Highlight any relevant projects that showcase your problem-solving abilities and technical knowledge.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-world challenges in print production. Think of examples from your previous experience where you successfully resolved issues or improved processes, and be ready to explain your thought process.
✨Ask Insightful Questions
At the end of the interview, have a few insightful questions ready to ask your interviewers. This could include inquiries about the company's future projects, team dynamics, or how they measure success in the role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
