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- Tasks: Manage customer inquiries and coordinate field service activities for enhanced satisfaction.
- Company: Leading IT service provider in Maidstone with a focus on customer care.
- Benefits: Competitive salary, flexible working options, and professional development opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong problem-solving skills and a background in customer service.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT service provider in Maidstone is seeking a Customer Support and Planning Coordinator to enhance customer satisfaction by managing inquiries and coordinating field service activities. The role involves scheduling, administration, and effective communication with both customers and engineers.
Ideal candidates will possess strong problem-solving skills and a background in customer service. The position offers a full-time employment type with a competitive salary and various benefits, including flexible working options and professional development incentives.
Hybrid Customer Support & Field Planning Coordinator in Maidstone employer: Apogee Corporation**
Contact Detail:
Apogee Corporation** Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Support & Field Planning Coordinator in Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer support and field planning. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples from your past experiences where you successfully resolved customer issues or improved processes. This will make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hybrid Customer Support & Field Planning Coordinator in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and problem-solving skills. We want to see how your background aligns with the role of a Customer Support and Planning Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can enhance customer satisfaction. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it’s in your CV or cover letter, we want to see that you can communicate effectively with both customers and engineers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Apogee Corporation**
✨Know the Company Inside Out
Before your interview, do some homework on the IT service provider. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved customer issues or improved processes. Be ready to discuss how you approach problem-solving, as this is crucial for the Customer Support and Planning Coordinator role.
✨Practice Effective Communication
Since the role involves liaising with customers and engineers, practice clear and concise communication. You might want to role-play common scenarios with a friend to ensure you can articulate your thoughts well during the interview.
✨Highlight Your Organisational Skills
As scheduling and administration are key parts of the job, be prepared to discuss how you manage your time and tasks. Share specific tools or methods you use to stay organised, which will demonstrate your suitability for the position.
