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- Tasks: Manage customer inquiries and schedule service appointments while supporting the team.
- Company: Leading IT service provider in Maidstone with a focus on customer satisfaction.
- Benefits: Competitive salary, flexible working options, and professional development opportunities.
- Why this job: Join a dynamic team and enhance customer experiences while growing your career.
- Qualifications: Experience in customer service, strong problem-solving skills, and good organisational abilities.
- Other info: Full-time position with opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT service provider in Maidstone is seeking a Customer Support and Planning Coordinator to manage customer inquiries and field service activities.
Responsibilities include:
- Scheduling service appointments
- Providing administrative support
- Collaborating with teams to improve customer satisfaction
The ideal candidate should have:
- Experience in customer service
- Strong problem-solving abilities
- Good organizational skills
This full-time position offers a competitive salary and benefits like flexible working options and professional development opportunities.
Flexible Hybrid: Customer Support & Field Scheduler in Maidstone employer: Apogee Corporation**
Contact Detail:
Apogee Corporation** Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible Hybrid: Customer Support & Field Scheduler in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service industry and let them know you're on the hunt for a role. Sometimes, a friendly chat can lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer support roles and practice your answers. We want you to showcase your problem-solving skills and organisational abilities with confidence.
✨Tip Number 3
Show off your flexibility! Since this role offers hybrid working options, be ready to discuss how you can adapt to both remote and in-person tasks. Highlight any previous experience that demonstrates your ability to thrive in different environments.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Flexible Hybrid: Customer Support & Field Scheduler in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and organisational skills. We want to see how your background aligns with the role of a Customer Support and Planning Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer support and how you can contribute to improving customer satisfaction. We love seeing genuine enthusiasm for the role!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for strong problem-solving abilities, so share specific instances where you’ve made a positive impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Apogee Corporation**
✨Know the Company Inside Out
Before your interview, take some time to research the IT service provider. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of specific situations where you resolved issues or improved customer satisfaction. This will demonstrate your problem-solving abilities and how you can contribute to the team.
✨Organise Your Thoughts
As a Customer Support and Planning Coordinator, organisation is key. Practice articulating your thoughts clearly and concisely. You might be asked about how you would schedule appointments or handle multiple inquiries, so having a structured approach will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for scheduling, or how they measure customer satisfaction. This shows that you’re engaged and thinking about how you can fit into their culture.
