Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide on-site technical support and troubleshoot IT issues for clients.
- Company: Join Apogee, a leading tech company with 30 years of experience.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team and make a real difference in IT solutions.
- Qualifications: Technical skills and a passion for problem-solving.
- Other info: Exciting career path with access to the latest technology innovations.
The predicted salary is between 28800 - 42000 £ per year.
Field Service EngineerApogee Corporation invites candidates to join our dynamic team as a Field Service Engineer. The role involves delivering exceptional technical support to our diverse customer base across Central Scotland, travelling to client sites in Glasgow, Edinburgh, Falkirk, Stirling and surrounding areas.
About UsWith 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc., we benefit from access to the latest innovation and market‐leading service operations.
Our core values – Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility – shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships, and promoting diversity and inclusion. At Apogee, you will be part of a progressive corporate organisation that values innovation, career development, and inclusivity.
Job DetailsThis role is subject to an Enhanced Disclosure and Barring Service (DBS) check. Applicants must disclose all convictions, cautions, and disqualifications. Employment is conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information.
Location: Central Belt, Scotland (Glasgow to Edinburgh). The position requires frequent travel across central Scotland, covering areas such as Motherwell, Falkirk, Stirling, and surrounding towns.
Responsibilities
Conduct service visits to address reported calls and maintain high standards of professional service support.
Respond promptly to customer service requests for the repair of business equipment.
Perform fault diagnosis and implement effective repairs through adjustments, cleaning, or spare parts replacement.
Carry out preventive maintenance as per manufacturer guidelines and service management recommendations.
Communicate effectively with customers, providing detailed reports on work completed, and ensuring acceptance of equipment condition and performance post‐service.
Install equipment sold by the company and ensure optimal performance to satisfy customer needs.
Provide training and guidance to customers to maximize equipment efficiency and prevent operational errors.
Manage inventory of spare parts and consumables effectively to support service operations.
A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one‐hour lunch break. The role is fully remote at client sites; attendance at our offices is required periodically for team meetings and training.
Skills And Experience Required
Experience as an engineer on MFD printers.
IT knowledge with the ability to network devices and set up scanning functions.
First‐class customer service skills with previous customer‐facing experience.
Experience working in a target‐driven environment.
Professional appearance and communication style.
Willingness to undertake training on new product lines, such as laptops and PCs.
Benefits
Flexible working options.
33 days holiday including bank holidays.
Holiday purchase scheme.
Enhanced family‐friendly benefits (maternity, adoption, paternity and IVF).
Two paid days off per year for voluntary work to support local communities.
Staff Reward Scheme.
Pension scheme.
Life assurance (4 × salary).
Sponsorship for professional development and memberships.
Employee Assistance Programme with access to a virtual GP and financial wellbeing support.
Mental health first‐aler support programme.
Cycle2work scheme.
Discounted gym membership.
Eye care voucher scheme.
Free flu vaccinations.
Employee social events and recognition activities throughout the year.
HP employee discount programmes.
Mobile phone discounts.
Equal Opportunity EmployerApogee Corporation is dedicated to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and are open to discussing flexible working arrangements. We actively support work‐life balance and encourage candidates to share any flexibility requirements. If a disability or health condition requires reasonable adjustments during the application or recruitment process, please contact Talent Team.
ApplicationOur application form is quick and easy – no need to repeat your entire CV, we promise!
Seniority level
Entry level
Employment type
Full‐time
Job function
Information Technology
Industries
IT Services and IT Consulting
#J-18808-Ljbffr
Field Service Engineer employer: Apogee Corporation**
Contact Detail:
Apogee Corporation** Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Apogee on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching common questions for Field Service Engineers. We recommend practising your answers with a mate or in front of the mirror to build confidence and nail that delivery.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in the past. This will demonstrate your ability to think on your feet, which is crucial for a Field Service Engineer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Apogee.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our mission at Apogee. Keep it engaging and personal.
Showcase Your Technical Skills: As a Field Service Engineer, technical skills are key. Be sure to include specific examples of your expertise in IT solutions and any relevant certifications. We love seeing what you can do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Apogee Corporation**
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll be dealing with various IT systems and technologies. Make sure you brush up on the latest innovations from HP and understand how they integrate into different environments. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Problem-Solving Skills
Prepare to discuss specific examples where you've solved technical issues in the field. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your hands-on experience and ability to think on your feet.
✨Understand Apogee's Values
Familiarise yourself with Apogee's mission and values. Knowing how they support organisations through streamlined IT solutions will allow you to align your answers with their goals during the interview. It shows that you’re not just looking for any job, but that you want to be part of their team.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and future projects at Apogee. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
