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For Companies At a Glance
- Tasks: Lead the implementation of cutting-edge software solutions for enterprise clients.
- Company: Join Apogee, Europe's largest independent managed services provider.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of an innovative team focused on technical excellence and customer satisfaction.
- Qualifications: Advanced expertise in network, server, cloud solutions, and print management systems required.
- Other info: Some travel to client sites may be necessary.
The predicted salary is between 43200 - 72000 £ per year.
Are you ready to take the lead in delivering cutting-edge technical solutions for enterprise-level clients? Join Apogee, Europes largest independent managed services provider, as a Professional Services Post Sales Lead Technical Consultant . This is an exceptional opportunity to thrive in a fast-paced and customer-focused environment, where you will play a pivotal role in exceeding expectations and ensuring technical excellence. What You Will Do Implement Solutions: Deploy Apogees software across diverse infrastructures, including Microsoft Azure and other cloud platforms. Manage Escalations: Take ownership of escalated technical issues, ensuring timely resolutions and attending high-profile customer meetings when required. Drive Best Practices: Develop efficient methodologies to optimise customer satisfaction and service delivery. Foster Vendor Relationships: Ensure seamless collaboration with vendors for technical support and software development. Mentor and Guide: Support the development of Technical Consultants and engineers through coaching and training. Problem-Solve: Utilise remote access tools to diagnose and resolve complex solution and server-related issues. Communicate Effectively: Keep customers and internal stakeholders informed of incident progress and resolutions. You must have advanced technical expertise in network, server, and cloud solutions, alongside experience with print management systems and the ability to lead escalations effectively. Why Apogee? Apogee is at the forefront of innovation in managed print, document, and process technology. With a unique approach to Managed Services and a strong commitment to 24/7 support, we ensure our clients receive exceptional service and solutions tailored to their needs. Join us and be part of a team that values expertise, collaboration, and continuous improvement. Location: Flexible, with some travel to client sites as required. Working hours: Monday to Friday, 8:30 AM to 5:30 PM, including a 1-hour lunch break (40 hours per week). Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointment. JBRP1_UKTJ
Apogee Corporation** | Lead Technical Consultant Print Management & Software Solutions (Post Sales) employer: Apogee Corporation**
Contact Detail:
Apogee Corporation** Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apogee Corporation** | Lead Technical Consultant Print Management & Software Solutions (Post Sales)
✨Tip Number 1
Familiarize yourself with Apogee's software solutions and their deployment processes. Understanding how to implement these solutions in various infrastructures, especially Microsoft Azure, will give you a significant edge during the interview.
✨Tip Number 2
Prepare to discuss your experience with managing escalations and resolving technical issues. Be ready to share specific examples of how you've successfully handled high-pressure situations and maintained customer satisfaction.
✨Tip Number 3
Highlight your ability to foster vendor relationships. Think of instances where you've collaborated with vendors for technical support or software development, as this is crucial for the role.
✨Tip Number 4
Showcase your mentoring skills. Be prepared to talk about how you've guided or trained other technical consultants or engineers, as this aligns with the responsibilities of the position.
We think you need these skills to ace Apogee Corporation** | Lead Technical Consultant Print Management & Software Solutions (Post Sales)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Lead Technical Consultant position at Apogee. Highlight the key responsibilities and required skills, such as advanced technical expertise in network, server, and cloud solutions.
Tailor Your CV: Customize your CV to reflect your experience with print management systems and your ability to lead escalations. Use specific examples that demonstrate your problem-solving skills and technical expertise relevant to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering technical solutions and your commitment to customer satisfaction. Mention how your previous experiences align with Apogee's values and the expectations of the role.
Highlight Communication Skills: Since effective communication is crucial for this position, ensure you provide examples in your application that illustrate your ability to keep stakeholders informed and manage escalated issues effectively.
How to prepare for a job interview at Apogee Corporation**
✨Showcase Your Technical Expertise
Be prepared to discuss your advanced technical knowledge in network, server, and cloud solutions. Highlight specific projects or experiences where you successfully implemented these technologies, especially in relation to print management systems.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've effectively diagnosed and resolved complex technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your problem-solving abilities.
✨Communicate Clearly and Effectively
Since communication is key in this role, practice articulating your thoughts clearly. Be ready to explain technical concepts in a way that non-technical stakeholders can understand, as well as keeping customers informed about incident progress.
✨Emphasize Collaboration and Mentorship
Discuss your experience in mentoring and guiding other technical consultants or engineers. Share specific instances where you fostered collaboration within a team or helped others develop their skills, aligning with Apogee's values of expertise and continuous improvement.
