PRODUCTION ENGINEER MACHINING in Telford

we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Work with colleagues to help overcome new or unusual faults Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role is fully remote and home-based. Attendance at our offices is required periodically for team meetings and training. Experience of fixing production printers and digital presses - such as Ricoh, Konica Minolta, Xerox, Sharp, Canon. Experience in the office equipment industry Technical skills, with a strong electronic and mechanical background Strong IT knowledge with the ability to network devices and to set up scanning functions ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case-by-case basis, in line with our policy on the recruitment of ex-offenders. For this role, you will be required to obtain SC Clearance - which includes a basic criminal record check. Flexible working options ~33 days holiday including bank holidays ~ Holiday purchase scheme ~ 2 paid days off per year for voluntary work to support our local communities ~ Pension scheme ~ Life assurance 4 x salary ~ Sponsorship for professional development and memberships ~ Employee Assistance Programme, including financial wellbeing support ~ Mental health first aider support programme ~ Cycle2work scheme ~ Discounted Gym Membership ~ Eye care voucher scheme ~ Employee social events and recognition activities throughout the year ~ HP Employee discount programmes ~ Mobile phone discounts Diversity and inclusion are at the heart of our success. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. If flexible wo