At a Glance
- Tasks: Lead complex software deployments and enhance technical capabilities across teams.
- Company: Join Apogee, a top managed workplace services provider with a people-focused culture.
- Benefits: Enjoy competitive salary, company car or allowance, and extensive professional development opportunities.
- Other info: Remote role with travel across the UK and excellent career growth potential.
- Why this job: Make a real impact by solving complex problems and leading innovative projects.
- Qualifications: Strong technical consulting experience and knowledge of IT infrastructure and cloud environments.
The predicted salary is between 63000 - 77000 £ per year.
This is a remote, national based role and comes with an excellent salary plus company car or car allowance.
ABOUT US
Apogee is one of the UK's leading managed workplace services providers and part of HP Inc. We are a people-focused business that invests in career development, wellbeing and creating opportunities for our colleagues to grow. Alongside a competitive benefits package, we support professional development, community volunteering, wellbeing initiatives and employee recognition throughout the year. We are committed to creating an inclusive workplace where everyone feels valued and supported. As a Disability Confident Employer and Armed Forces Covenant Bronze Award holder, we welcome talent from all backgrounds and are passionate about helping people succeed, whether they are taking the next step in their career or returning to work after a break.
JOB DETAILS
Are you an experienced Technical Consultant who enjoys solving complex problems, leading enterprise deployments and helping others develop their technical capability? We are looking for a Professional Services Lead Technical Consultant to join Apogee's Professional Services team. This is a senior, hands-on technical role where you will take the lead on complex and strategic customer implementations, provide expertise during high-profile escalations, and help shape the standards and best practices used across the wider technical team. You will work across managed print, document management, intelligent scanning, digital transformation and business automation solutions, including deployments within Microsoft Azure and cloud-based environments.
What you will be doing:
- Lead the installation and deployment of complex software solutions across strategic and enterprise customers.
- Deliver solutions across a variety of customer IT environments, including Microsoft Azure and cloud infrastructure.
- Take technical ownership of complex implementations and escalations through to resolution.
- Support Technical Consultants and Engineers through coaching, training and technical guidance.
- Help develop technical capability across the team, ensuring skills and relevant certifications remain current.
- Work with senior customer stakeholders during major implementations, changes and high-profile escalations.
- Build and maintain strong technical relationships with software and technology vendors.
- Develop best practices and improve technical processes to increase efficiency, quality and customer satisfaction.
- Work closely with Sales, Service, Account Management and other technical teams throughout the customer journey.
- Provide clear and timely communication to customers and internal stakeholders during implementations, incidents and planned changes.
- Support the pre-sales process by providing technical expertise on complex customer requirements.
- Identify opportunities to improve the profitability and efficiency of Professional Services delivery.
This is a field-based role, with regular travel to customer sites across the UK and occasional travel to our offices in Maidstone, London, Lincoln, Warrington and Bristol for meetings. Typical working hours are Monday to Friday, 08:30 to 17:30, with a one-hour lunch break.
SKILLS AND EXPERIENCE REQUIRED
You will have strong technical consulting experience and be comfortable taking ownership of complex customer environments. Ideally, you will bring:
- Experience delivering large-scale or enterprise software implementations.
- Strong knowledge of IT infrastructure, Microsoft Azure and cloud environments.
- Experience within managed print services, document management, intelligent scanning or digital workflow solutions.
- A background in digital transformation or business automation.
- Experience supporting complex technical escalations.
- Confidence working directly with senior customer stakeholders.
- Knowledge of pre-sales and the wider sales cycle.
- Experience coaching, mentoring or developing technical colleagues.
- An understanding of change management within customer environments.
- A proactive approach to problem solving, continuous improvement and customer service.
Above all, you will be someone who enjoys combining deep technical expertise with customer-facing consultancy - solving difficult problems, improving the way things are done and helping others succeed. We value candidates with AI literacy - individuals who are curious about technology.
Lead Technical Consultant - Document Workflow & Automation in Suffolk employer: Apogee Corporation Limited
Apogee is an exceptional employer that prioritises employee growth and well-being, offering flexible working options and a comprehensive benefits package including 33 days of holiday, enhanced family-friendly benefits, and professional development sponsorship. Our inclusive work culture fosters innovation and collaboration, allowing you to thrive in a supportive environment while making a meaningful impact within the technology sector.
Contact Details:
Apogee Corporation Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lead Technical Consultant - Document Workflow & Automation in Suffolk
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✨Contribute to Open Source Projects
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We think you need these skills to ace Lead Technical Consultant - Document Workflow & Automation in Suffolk
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Apogee Corporation Limited.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Apogee Corporation Limited and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Apogee Corporation Limited
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Apogee Corporation Limited uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
