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For Companies At a Glance
- Tasks: Support sales teams and enhance customer experiences through data-driven insights.
- Company: Join Apogee, a leading tech company with over 30 years of expertise.
- Benefits: Flexible working, 33 days holiday, professional development sponsorship, and wellness support.
- Why this job: Be the vital link in a dynamic team and make a real impact.
- Qualifications: Strong communication skills, detail-oriented, and tech-savvy with CRM experience.
- Other info: Inclusive culture that values diversity and encourages personal growth.
The predicted salary is between 30000 - 42000 ÂŁ per year.
ABOUT US
With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT – delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations!
JOB DETAILS
Join Our Team: Sales Support & Customer Executive
Are you the "operational glue" that keeps high-performing Sales teams together? We are looking for a proactive, data-savvy, and customer-centric Sales Support & Customer Executive to act as a vital link between our sales team and our valued clients. If you thrive in a fast-paced environment where you can juggle analytical reporting with relationship management, this is the role for you.
As a Sales Support & Customer Executive, you won’t just be "handling admin." You will be the go-to for supporting our Account Executives and our customers' journey. You will empower our Account Directors with the data they need to win deals, ensure new customers are onboarded flawlessly, and act as a professional problem-solver for any challenges that arise.
What You Will Do
- Be the Expert Voice: Manage and resolve customer queries with a professional, "can-do" attitude.
- The Power of Data: Run KPI and usage reports (MIF) to provide insights that drive sales proposals and business decisions.
- Smooth Onboarding: Oversee the workflow of new deals, ensuring every internal department is aligned and the customer experience is seamless.
- Sales Enablement: Support the sales cycle by preparing documentation and covering for Account Executives to ensure no ball is ever dropped.
- Process Improvement: Identify bottlenecks and work with internal teams to make our operations even sharper.
Hours of work
Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week once training is completed. Travel to London for training and meetings is required on a monthly basis - (travel paid for by the company).
SKILLS AND EXPERIENCE REQUIRED
- Be a Natural Communicator: Able to build rapport with anyone, from internal tech teams to external stakeholders.
- Detail-Oriented: Take a "measure twice, cut once" approach to reporting and documentation.
- Tech-Fluent: Comfortable with CRM systems (Salesforce/HubSpot) and highly proficient in Excel.
- Resilient & Resourceful: Stay calm under pressure and take ownership of problems until they are solved.
- Experience: Background in Sales Support, Account Management, or Customer Operations; B2B experience is a strong advantage.
We value candidates with AI literacy – individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business.
BENEFITS
- Flexible working options
- 33 days holiday including bank holidays
- Holiday purchase scheme
- Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
- 2 paid days off per year for voluntary work to support our local communities
- Staff Reward Scheme
- Pension scheme
- Life assurance 4 x salary
- Sponsorship for professional development and memberships
- Employee Assistance Programme, including access to a virtual GP and financial wellbeing support
- Mental health first aider support programme
- Cycle2work scheme
- Discounted Gym Membership
- Eye care voucher scheme
- Free flu vaccinations
- Employee social events and recognition activities throughout the year
- HP Employee discount programmes
- Mobile phone discounts
WHY JOIN APOGEE
At Apogee, our values – Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility – shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves.
As an Equal Opportunity Employer, we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team – we are committed to making your experience inclusive and accessible.
We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself – take a look at our excellent Trustpilot reviews and our “Customer Experience Foundation Membership” accreditation. Our application form is quick and easy – no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.
Sales Administrator in Maidstone employer: Apogee Corporation Limited
Contact Detail:
Apogee Corporation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Maidstone
✨Tip Number 1
Network like a pro! Reach out to current employees at Apogee on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Sales Administrator role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by researching Apogee's values and recent projects. Show us that you understand our mission and how you can contribute to it. Tailor your answers to reflect our focus on customer-centric solutions and operational excellence.
✨Tip Number 3
Practice your communication skills! As a Sales Administrator, being able to build rapport is key. Role-play common interview questions with a friend or family member to boost your confidence and ensure you come across as personable and professional.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can keep you fresh in our minds. It shows initiative and enthusiasm!
We think you need these skills to ace Sales Administrator in Maidstone
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Use keywords from the job description to show us that you understand what we're looking for in a Sales Support & Customer Executive.
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in past roles. Whether it’s managing customer queries or running reports, we want to know how you’ve made an impact before!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and it helps us keep track of your application better. Plus, you’ll get to see all the other cool opportunities we have!
How to prepare for a job interview at Apogee Corporation Limited
✨Know Your Stuff
Before the interview, make sure you understand Apogee's services and how they transform IT management. Familiarise yourself with their values and how they align with your own. This will help you demonstrate that you're not just a fit for the role, but also for the company culture.
✨Show Off Your Data Skills
Since the role involves running KPI and usage reports, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions in previous roles. If you can, practice explaining complex data insights in simple terms – this will show your communication skills.
✨Be the Problem Solver
Apogee is looking for someone who can handle challenges with a 'can-do' attitude. Think of specific instances where you've resolved customer queries or improved processes. Be ready to share these stories during your interview to showcase your resourcefulness and resilience.
✨Ask Smart Questions
Prepare thoughtful questions about the sales support process and how you can contribute to improving it. This shows your genuine interest in the role and your proactive mindset. It’s also a great way to demonstrate your understanding of the importance of seamless customer experiences.
