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For Companies At a Glance
- Tasks: Lead the implementation of cutting-edge software solutions for enterprise clients.
- Company: Join Apogee, Europe's largest independent managed services provider, known for innovation.
- Benefits: Enjoy flexible working hours and a supportive team environment with 24/7 client support.
- Why this job: Be part of a dynamic team focused on technical excellence and customer satisfaction.
- Qualifications: Advanced expertise in network, server, cloud solutions, and print management systems required.
- Other info: Some travel to client sites may be necessary; apply quickly to secure your chance!
The predicted salary is between 43200 - 72000 £ per year.
Are you ready to take the lead in delivering cutting-edge technical solutions for enterprise-level clients? Join Apogee, Europe’s largest independent managed services provider, as a Professional Services Post Sales Lead Technical Consultant. This is an exceptional opportunity to thrive in a fast-paced and customer-focused environment, where you will play a pivotal role in exceeding expectations and ensuring technical excellence. What You Will Do Implement Solutions: Deploy Apogee’s software across diverse infrastructures, including Microsoft Azure and other cloud platforms. Manage Escalations: Take ownership of escalated technical issues, ensuring timely resolutions and attending high-profile customer meetings when required. Drive Best Practices: Develop efficient methodologies to optimise customer satisfaction and service delivery. Foster Vendor Relationships: Ensure seamless collaboration with vendors for technical support and software development. Mentor and Guide: Support the development of Technical Consultants and engineers through coaching and training. Problem-Solve: Utilise remote access tools to diagnose and resolve complex solution and server-related issues. Communicate Effectively: Keep customers and internal stakeholders informed of incident progress and resolutions.You must have advanced technical expertise in network, server, and cloud solutions, alongside experience with print management systems and the ability to lead escalations effectively. Why Apogee?Apogee is at the forefront of innovation in managed print, document, and process technology. With a unique approach to Managed Services and a strong commitment to 24/7 support, we ensure our clients receive exceptional service and solutions tailored to their needs. Join us and be part of a team that values expertise, collaboration, and continuous improvement. Location: Flexible, with some travel to client sites as required. Working hours: Monday to Friday, 8:30 AM to 5:30 PM, including a 1-hour lunch break (40 hours per week). Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointment
Lead Technical Consultant – Print Management & Software Solutions (Post Sales) employer: Apogee Corporation Limited
Contact Detail:
Apogee Corporation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Technical Consultant – Print Management & Software Solutions (Post Sales)
✨Tip Number 1
Familiarize yourself with Apogee's software solutions and their deployment across various infrastructures, especially Microsoft Azure. Understanding the technical nuances will help you stand out during discussions.
✨Tip Number 2
Highlight your experience in managing escalations and resolving complex technical issues. Be prepared to share specific examples of how you've successfully navigated challenging situations in previous roles.
✨Tip Number 3
Demonstrate your ability to foster vendor relationships by discussing past collaborations. Show how these partnerships have led to improved service delivery and customer satisfaction.
✨Tip Number 4
Emphasize your mentoring skills and experience in developing technical teams. Share how you've coached others to enhance their capabilities, which aligns with the role's focus on guiding Technical Consultants and engineers.
We think you need these skills to ace Lead Technical Consultant – Print Management & Software Solutions (Post Sales)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Lead Technical Consultant position. Highlight the key responsibilities and required skills, such as advanced technical expertise in network, server, and cloud solutions.
Tailor Your CV: Customize your CV to reflect your experience with print management systems and your ability to manage escalations effectively. Use specific examples that demonstrate your problem-solving skills and technical expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering technical solutions and your commitment to customer satisfaction. Mention how your previous experiences align with Apogee's values and the role's requirements.
Highlight Soft Skills: In your application, emphasize your communication skills and ability to mentor others. These are crucial for the role, especially when it comes to keeping customers informed and guiding Technical Consultants.
How to prepare for a job interview at Apogee Corporation Limited
✨Showcase Your Technical Expertise
Be prepared to discuss your advanced technical knowledge in network, server, and cloud solutions. Highlight specific projects where you've successfully implemented software solutions, especially in environments like Microsoft Azure.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've effectively managed escalated technical issues in the past. Discuss your approach to diagnosing complex problems and the tools you used to resolve them.
✨Emphasize Communication Abilities
Since effective communication is key, practice articulating how you keep stakeholders informed during incidents. Share experiences where your communication skills led to improved customer satisfaction.
✨Highlight Mentorship Experience
If you have experience mentoring or training others, be sure to mention it. Discuss how you've supported the development of Technical Consultants and engineers, showcasing your leadership qualities.
