Junior Managed Print Deployment Engineer in Birmingham

With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT – delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations!

Please note this post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately.

Kickstart your career in IT and print solutions! As an Entry-Level Print Deployment Engineer, you will receive comprehensive training to deploy and support print and IT hardware and software solutions at customer sites. Working alongside experienced colleagues, you will learn to manage installations from start to finish, gaining hands-on technical skills, problem-solving experience, and customer engagement confidence.

This is a hands-on, customer-facing role, ideal for someone who enjoys solving problems, working across varied environments, and taking pride in delivering smooth, professional deployments.

What you will be doing (after training):

• Learning to install and deploy print and IT devices, including setup, configuration, networking, testing, and troubleshooting
• Supporting project teams with day-to-day deployment activities to meet project targets
• Engaging with customers by phone, video, or onsite to assist with technical elements of deployments
• Reviewing and updating key project documentation such as schedules, Statements of Work, and Site Implementation Guides
• Assisting with pilot builds, testing, and model office setups to ensure successful deployments
• Learning to install and support managed print software like PaperCut, Equitrac, and Apogee Cloud Print
• Helping manage ad-hoc work on existing installs, including adding devices and extending solution configurations
• Diagnosing and resolving software issues with guidance from senior team members
• Collaborating with internal teams including Project Management, Pre-Sales, and Technical Helpdesk
• Travelling across the UK and occasionally Europe to support deployments

Skills and Experience Required:

• Enthusiasm for learning and developing technical skills in IT and print solutions
• Strong communication and customer service mindset
• Good organisation and time management
• Curiosity about technology, including managed print software and hardware
• Willingness to travel and work in a variety of environments
• Full UK driving licence

We value candidates with AI literacy – individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business.

Benefits:

• Flexible working options
• 33 days holiday including bank holidays
• Holiday purchase scheme
• Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
• 2 paid days off per year for voluntary work to support our local communities
• Staff Reward Scheme
• Pension scheme
• Life assurance 4 x salary
• Sponsorship for professional development and memberships
• Employee Assistance Programme, including access to a virtual GP and financial wellbeing support
• Mental health first aider support programme
• Cycle2work scheme
• Discounted Gym Membership
• Eye care voucher scheme
• Free flu vaccinations
• Employee social events and recognition activities throughout the year
• HP Employee discount programmes
• Mobile phone discounts

Why Join Apogee:

At Apogee, our values – Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility – shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them.

Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.

We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team – we are committed to making your experience inclusive and accessible.

We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.

Our award-winning customer service speaks for itself – take a look at our excellent Trustpilot reviews and our “Customer Experience Foundation Membership” accreditation.

Our application form is quick and easy – no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.