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For Companies At a Glance
- Tasks: Lead the implementation of cutting-edge software solutions for enterprise clients.
- Company: Join Apogee, Europe's largest independent managed services provider.
- Benefits: Enjoy a fast-paced environment with opportunities for growth and mentorship.
- Why this job: Be at the forefront of technical excellence and customer satisfaction in a dynamic role.
- Qualifications: Experience in technical consulting and strong problem-solving skills are essential.
- Other info: Opportunity to mentor and guide upcoming technical talent.
The predicted salary is between 43200 - 72000 £ per year.
Are you ready to take the lead in delivering cutting-edge technical solutions for enterprise-level clients? Join Apogee, Europes largest independent managed services provider, as a Professional Services Post Sales Lead Technical Consultant . This is an exceptional opportunity to thrive in a fast-paced and customer-focused environment, where you will play a pivotal role in exceeding expectations and ensuring technical excellence. What You Will Do Implement Solutions: Deploy Apogees software across diverse infrastructures, including Microsoft Azure and other cloud platforms. Manage Escalations: Take ownership of escalated technical issues, ensuring timely resolutions and attending high-profile customer meetings when required. Drive Best Practices: Develop efficient methodologies to optimise customer satisfaction and service delivery. Foster Vendor Relationships: Ensure seamless collaboration with vendors for technical support and software development. Mentor and Guide: Support the development of Technical Consultants and engineers through coaching and training. Problem-Solve: Utilise remote access tools to diagnose and resolve complex solution and server-related issues. Communicate Effectively: Keep customers and internal stakeholders informed of incident pro…
Lead Technical Consultant Print Management & Software Solutions (Post Sales) employer: Apogee Corporation** Careers
Contact Detail:
Apogee Corporation** Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Technical Consultant Print Management & Software Solutions (Post Sales)
✨Tip Number 1
Familiarize yourself with Apogee's software solutions and their deployment processes, especially in cloud environments like Microsoft Azure. This knowledge will not only help you understand the technical requirements but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your experience in managing escalations and resolving complex technical issues. Be prepared to discuss specific examples where you've successfully navigated challenging situations and how you ensured customer satisfaction.
✨Tip Number 3
Highlight your ability to develop best practices and methodologies that enhance service delivery. Think about how you can contribute to optimizing processes at Apogee and be ready to share your ideas during discussions.
✨Tip Number 4
Emphasize your mentoring and coaching skills. As a Lead Technical Consultant, your ability to guide and support other consultants and engineers will be crucial, so prepare to discuss your approach to team development.
We think you need these skills to ace Lead Technical Consultant Print Management & Software Solutions (Post Sales)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Lead Technical Consultant position. Highlight the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize relevant experience in implementing software solutions, managing escalations, and driving best practices. Use specific examples that demonstrate your technical expertise and leadership abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering technical solutions and your ability to mentor others. Mention your experience with cloud platforms like Microsoft Azure and how you can contribute to Apogee's success.
Highlight Communication Skills: Since effective communication is crucial for this role, provide examples in your application that illustrate your ability to communicate complex technical issues clearly to both customers and internal teams.
How to prepare for a job interview at Apogee Corporation** Careers
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with deploying software solutions, particularly in cloud environments like Microsoft Azure. Highlight specific projects where you successfully implemented technical solutions and how they benefited the client.
✨Demonstrate Problem-Solving Skills
Prepare examples of complex technical issues you've resolved in the past. Discuss the tools and methodologies you used, and emphasize your ability to think critically under pressure, especially during escalated situations.
✨Highlight Your Communication Abilities
Effective communication is key in this role. Be ready to explain how you keep stakeholders informed and how you manage customer expectations during technical escalations. Use examples that showcase your ability to simplify complex information.
✨Emphasize Mentorship Experience
Since mentoring is a part of the role, share your experiences in coaching or guiding other technical consultants or engineers. Discuss your approach to developing their skills and how it contributed to team success.
