Post-Sales Escalation Engineer Enterprise Print and Cloud Solutions
Post-Sales Escalation Engineer Enterprise Print and Cloud Solutions

Post-Sales Escalation Engineer Enterprise Print and Cloud Solutions

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients post-sale, resolving technical issues and ensuring satisfaction with our print and cloud solutions.
  • Company: Join Apogee, a dynamic subsidiary of HP, transforming IT management for diverse organisations.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
  • Why this job: Be part of a team that drives innovation and enhances client experiences in tech.
  • Qualifications: Technical expertise in print and cloud solutions, along with strong problem-solving skills.
  • Other info: Fast-paced environment with a focus on collaboration and career advancement.

The predicted salary is between 36000 - 60000 £ per year.

With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.

As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation.

Post-Sales Escalation Engineer Enterprise Print and Cloud Solutions employer: Apogee Corporation

Apogee is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. With a strong commitment to employee growth, we offer comprehensive training and development opportunities, ensuring our team members are equipped to excel in their roles. Located in a vibrant area, our employees enjoy a supportive environment that values work-life balance and encourages creativity, making it a truly rewarding place to build a career in technology.
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Contact Detail:

Apogee Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Post-Sales Escalation Engineer Enterprise Print and Cloud Solutions

✨Tip Number 1

Network like a pro! Reach out to current employees at Apogee on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for the interview by researching Apogee's latest projects and innovations. Show us that you're not just another candidate, but someone who genuinely cares about what we do.

✨Tip Number 3

Practice your problem-solving skills! As a Post-Sales Escalation Engineer, you'll need to think on your feet. Try mock interviews with friends or use online resources to sharpen your responses.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the team.

We think you need these skills to ace Post-Sales Escalation Engineer Enterprise Print and Cloud Solutions

Technical Support
Problem-Solving Skills
Customer Service
Cloud Solutions Knowledge
Print Solutions Expertise
Communication Skills
Escalation Management
IT Management
Analytical Skills
Collaboration Skills
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Post-Sales Escalation Engineer role. Highlight relevant experience and skills that match the job description, so we can see how you fit into our team.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background aligns with our mission at Apogee. Keep it engaging and personal.

Showcase Your Problem-Solving Skills: As an Escalation Engineer, problem-solving is key. In your application, share specific examples of challenges you've faced and how you resolved them. This will help us understand your approach to complex issues.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Apogee Corporation

✨Know Your Stuff

Make sure you understand the ins and outs of enterprise print and cloud solutions. Brush up on the latest technologies and trends in the industry, as well as Apogee's specific offerings. This will show that you're genuinely interested and knowledgeable about the role.

✨Showcase Problem-Solving Skills

As a Post-Sales Escalation Engineer, you'll need to tackle complex issues. Prepare examples from your past experiences where you've successfully resolved technical problems or improved processes. This will demonstrate your ability to think critically and act decisively.

✨Ask Insightful Questions

Prepare thoughtful questions about Apogee's approach to customer service and how they handle escalations. This not only shows your interest in the company but also helps you gauge if their values align with yours. Plus, it gives you a chance to engage in a meaningful conversation.

✨Practice Your Communication Skills

In this role, clear communication is key. Practice explaining complex technical concepts in simple terms. You might even want to do a mock interview with a friend to refine your delivery. This will help you come across as approachable and effective during the actual interview.

Post-Sales Escalation Engineer Enterprise Print and Cloud Solutions
Apogee Corporation

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