Workflow and Development Technician in Kent

Location: Maidstone or London (Remote or Hybrid Options) ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT – delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are seeking a Workflow Helpdesk Technician to join our Professional Services team. This is an exciting entry-level opportunity for graduates or candidates with limited professional experience who are passionate about technology and eager to develop their career. In this role, you will: Support our customers and internal teams with IT and workflow solutions. Work with a variety of software products, learning how to integrate them into client environments. Log and track activities and support tickets, adhering to service standards. Collaborate with colleagues to deliver projects and maintain excellent customer service. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role can either be remote or hybrid. Attendance at our offices in either Maidstone or London is required periodically for team meetings and training if you do prefer a remote working environment. SKILLS AND EXPERIENCE REQUIRED Basic coding knowledge: Exposure to JavaScript, HTML, CSS, or similar through coursework or personal projects. Strong communication, attention to detail, time management, and the ability to follow guidance and work under supervision. General IT understanding: Awareness of workflow software or willingness to learn, with enthusiasm for technology. Database awareness: Familiarity with MySQL or MSSQL concepts (classroom or project experience). BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts WHY JOIN APOGEE At Apogee, our values – Integrity, Passion, Courtesy