Logistics Customer Experience Specialist, Supply Chain Planning

Logistics Customer Experience Specialist, Supply Chain Planning

Full-Time 30000 - 37000 £ / year (est.) No working from home possible
APM Terminals

At a Glance

  • Tasks: Deliver exceptional client service and improve logistics efficiency.
  • Company: Join Maersk, a global leader in logistics with a diverse team.
  • Benefits: Work-life balance with a Monday to Friday schedule.
  • Other info: Opportunity to collaborate with global partners and enhance your career.
  • Why this job: Make a real impact in customer service within a dynamic environment.
  • Qualifications: Proactive attitude and strong communication skills required.

The predicted salary is between 30000 - 37000 £ per year.

Maersk Customer Service at East Midlands Gateway is seeking a proactive specialist to deliver exceptional client service.

You will liaise with third-party partners and Maersk offices globally, continually seeking ways to improve service levels and efficiency.

Join a dynamic team at a global leader in logistics, with diverse colleagues and a strong commitment to delivering world-class service to customers.

You will work Mon-Fri, 12pm-8pm, at the JCB site in East Midlands Gateway.

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Logistics Customer Experience Specialist, Supply Chain Planning employer: APM Terminals

Maersk is an exceptional employer that fosters a culture of continuous improvement and operational excellence, making it an ideal place for professionals looking to make a significant impact. With a strong commitment to employee development, you will have access to extensive training opportunities and the chance to lead transformative initiatives in a collaborative environment. Located in a dynamic industry, Maersk offers unique advantages such as a diverse workforce and a focus on innovation, ensuring that your contributions are valued and recognised.

APM Terminals

Contact Details:

APM Terminals Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Logistics Customer Experience Specialist, Supply Chain Planning

Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like APM Terminals and learning about the latest trends in the industry.

Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at APM Terminals!

Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like APM Terminals keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Logistics Customer Experience Specialist, Supply Chain Planning

Client Service
Communication Skills
Proactive Problem Solving
Collaboration
Efficiency Improvement
Liaising with Third-Party Partners
Global Coordination

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to APM Terminals:This is your chance to really connect with the team at APM Terminals. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at APM Terminals

Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with APM Terminals.

Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show APM Terminals that you're a team player!

Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at APM Terminals. Show them you’re not just focused on the day-to-day but also have a strategic mindset!