Maersk in the United Kingdom seeks a Customer Experience Manager to lead a team of Customer Experience Partners, managing a diverse customer portfolio and delivering a proactive, digital-first customer experience. The role works closely with Sales, Product, Global Service Centres and other cross-functional teams to balance personalised support with scalable, standardised processes.
The position emphasizes leadership, customer insights, and performance data to protect volumes, improve
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Customer Experience Leader—Digital Adoption & Growth in Liverpool employer: APM Terminals
Maersk is an exceptional employer that fosters a culture of innovation and continuous learning, particularly in the dynamic field of cybersecurity. With a focus on hands-on threat hunting and collaboration across global operations, employees are empowered to shape new security capabilities while enjoying a supportive work environment that prioritises professional growth and work-life balance, free from overnight shifts.
