Industrial Operations Director in England

Overview

Industrial Operations Director – responsible for driving operational excellence across a portfolio of warehousing and distribution facilities, ensuring best‑in‑class service delivery, safety, productivity, and customer satisfaction.

Key Responsibilities

• Lead the execution and continuous improvement of fulfilment, warehousing, inventory management, and logistics operations across multiple sites.
• Oversee operational performance in owned, managed, and third‑party facilities, including bonded warehouses and distribution centres.
• Develop and implement operational strategies aligned with broader business objectives and customer requirements.
• Drive excellence through best practices, lean methodologies, and process optimisation initiatives.
• Ensure service delivery targets, productivity metrics, and financial objectives are consistently achieved.
• Develop departmental plans and operational roadmaps; analyse operational data and KPIs for performance improvement and cost optimisation.
• Lead complex operational projects and transformation initiatives from planning through execution.
• Support long‑term capacity planning, resource allocation, and network optimisation activities.
• Contribute to organisational decision‑making and development of operational policies, processes, and procedures.
• Build strong relationships with internal and external stakeholders, including customers, suppliers, and cross‑functional teams.
• Collaborate closely with commercial, transport, finance, procurement, engineering, and people teams to deliver integrated solutions.
• Manage escalated operational issues and implement sustainable solutions.
• Lead, inspire, and develop a team of operational professionals and managers; foster a culture of accountability, collaboration, innovation, and continuous improvement.
• Co‑mentor team members to maximise performance and support succession planning; build and maintain a talent pipeline.
• Promote a safety‑first culture and ensure compliance with all company, customer, and regulatory requirements.
• Ensure all operational activities comply with health, safety, quality, security, and regulatory standards; identify risks and implement mitigation plans.

Qualifications & Experience

• Significant leadership experience within warehousing, fulfilment, logistics, supply chain, or industrial operations environments.
• Proven track record of leading large‑scale operational teams and driving performance improvements.
• Strong understanding of inventory management, warehouse operations, fulfilment processes, and logistics execution.
• Experience managing operational budgets, KPIs, and strategic improvement programmes.
• Demonstrated ability to influence stakeholders and lead cross‑functional initiatives.
• Strong analytical and problem‑solving skills with a data‑driven decision‑making approach.
• Excellent communication, coaching, and people‑leadership capabilities.
• Experience leading change and managing complex operational challenges.
• Degree in Supply Chain, Logistics, Operations Management, Engineering, Business, or related field (preferred).
• Lean Six Sigma certification or equivalent continuous improvement qualification (preferred).
• Experience within a global logistics, transportation, or contract logistics organisation (preferred).
• Knowledge of warehouse management systems (WMS) and operational technology solutions (preferred).

Benefits

• Opportunity to lead critical operations within a global, fast‑paced organisation.
• Competitive salary and benefits package.
• Career development and leadership growth opportunities.
• Collaborative and inclusive working environment.
• Chance to influence strategic operational decisions and drive meaningful business impact.
• Equal Opportunity Statement

Maersk is an equal‑opportunity employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, or any characteristic protected by applicable law.

We consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We support reasonable accommodations during the application and hiring process.

If you require assistance, contact .

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