At a Glance
- Tasks: Deliver exceptional client service and coordinate with global suppliers.
- Company: Join Maersk, a leader in supply chain solutions.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic work environment with a focus on teamwork.
- Why this job: Make a real difference in customer experience and service efficiency.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 35000 - 45000 £ per year.
Maersk is seeking a Customer Experience Agent based at the JCB site in East Midlands Gateway, Derby.
The role runs Mon-Fri, 12pm-8pm, focusing on delivering outstanding client service, coordinating with suppliers and Maersk offices globally, and improving service efficiency.
You will produce reports, monitor supplier performance, and support client problem-solving by understanding their business processes and challenges.
A proactive, detail-oriented communicator is essential.
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Customer Experience Lead - Supply Chain Planning in Derby employer: APM Terminals
Maersk is an exceptional employer that fosters a culture of continuous improvement and operational excellence, making it an ideal place for professionals looking to make a significant impact. With a strong commitment to employee development, you will have access to extensive training opportunities and the chance to lead transformative initiatives in a collaborative environment. Located in a dynamic industry, Maersk offers unique advantages such as a diverse workforce and a focus on innovation, ensuring that your contributions are valued and recognised.
