At a Glance
- Tasks: Coordinate customs services from order acceptance to goods release and clearance.
- Company: Join a leading global logistics company with a commitment to diversity.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Weekend work may be required; excellent career advancement opportunities await.
- Why this job: Be part of a dynamic team making a real impact in international trade.
- Qualifications: Strong admin skills, attention to detail, and customer-facing experience.
The predicted salary is between 30000 - 40000 £ per year.
The Customs Process Administrator (CPA) is responsible within a team to coordinate and organize the full range of customs services, starting with order acceptance, registering the order, collecting all relevant documents until the release of goods and customs clearance. Weekend work will be required from time‑to‑time to support Customs operations, and there may be a requirement to work a shift pattern depending on business needs.
Main Tasks and Responsibilities
- Understand and perform customs clearances including certificates, solve and offer solutions to incidents.
- Ensure timely and accurate completion of all Import & Export declarations and Transit Movements.
- Ensure timely and accurate delivery of all financial activities relevant to Customs House Brokerage.
- Collate and present data reports to Management, Customer, Internal Stakeholders, Compliance and Implementation Teams.
- Ensure all local customs authorities’/statutory requirements are met or exceeded.
- Maintain a first‑class business relationship with all customers and internal stakeholders for the team.
- Be an active team member who exchanges knowledge and expertise.
- Proactively lead or actively participate in customs related projects.
- Ensure training is completed to cover all accounts in the team.
- Engender team spirit and staff engagement.
Required Skills
- Strong administrative skills and attention to detail.
- Relevant customs experience/certification is an advantage.
- Local customs authorities’ knowledge is an asset.
- Proficiency with one of the relevant Customs software packages.
- Outlook and user‑level experience of Microsoft applications.
- Customer‑facing and interaction skills with a high level of customer orientation.
- Team engagement and support.
Customs Process Administrator employer: APM Terminals
At Maersk, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and collaboration are at the forefront. Our Customs Process Administrators benefit from comprehensive training opportunities, a supportive culture that values employee engagement, and the chance to work with a diverse range of clients and stakeholders. Located in a vibrant area, our team enjoys a flexible work schedule, including occasional weekend shifts, ensuring a balance between professional growth and personal life.
StudySmarter Expert Advice🤫
We think this is how you could land Customs Process Administrator
✨Tip Number 1
Get to know the company inside out! Research Maersk and understand their customs processes, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customs processes. Think about how your skills align with the job description and be ready to share specific examples from your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customs Process Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant customs experience and administrative skills. We want to see how your background aligns with the Customs Process Administrator role, so don’t hold back!
Showcase Your Attention to Detail:Since this role requires strong attention to detail, include examples in your application that demonstrate your ability to manage complex tasks accurately. We love seeing candidates who can spot the little things that matter!
Highlight Team Spirit:Being a team player is key for us at StudySmarter. Share experiences where you’ve collaborated effectively with others or led projects. This will show us you’re ready to engage and support your future colleagues.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at APM Terminals
✨Know Your Customs Inside Out
Make sure you brush up on your customs knowledge before the interview. Understand the key processes, regulations, and software used in customs clearance. This will not only show your expertise but also your enthusiasm for the role.
✨Showcase Your Attention to Detail
As a Customs Process Administrator, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature made a difference. Highlight how you ensure accuracy in documentation and compliance with local customs requirements.
✨Demonstrate Team Spirit
This role requires collaboration, so be ready to discuss how you've worked effectively in teams before. Share specific instances where you contributed to team projects or helped resolve conflicts, showcasing your ability to engage and support your colleagues.
✨Prepare for Customer Interaction Scenarios
Since customer-facing skills are essential, think of examples where you've successfully managed customer relationships. Be prepared to discuss how you handle difficult situations and maintain a high level of customer orientation, as this will resonate well with the interviewers.
