At a Glance
- Tasks: Lead a dynamic team, drive sales, and deliver exceptional customer service.
- Company: APM Monaco, a chic fashion jewellery brand inspired by Monaco's elegance.
- Benefits: Competitive pay, career growth, and a vibrant work environment.
- Other info: Exciting opportunities for personal development and store expansion.
- Why this job: Join a stylish brand and make an impact in the world of fashion jewellery.
- Qualifications: Experience in retail and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world.
APM MONACO is recruiting a Supervisor for London Regent Street!
- Sales generation: Regularly achieve the personal sales target. Analyse available sales reports and data to determine business needs and establish sales strategies. Support the development of sales techniques of associates, ensuring high levels of sales and service are used to maximise sales. Demonstrate sales leadership to staff by playing an active role on the sales floor. Work with the Store Manager / Assistant Store Manager to identify marketing opportunities to support sales.
- Customer Service: Provide the highest level of customer service. Manage customer database and use information to increase sales and customer contact. Resolve customer problems and complaints quickly and effectively. Help sales staff to resolve various customer service issues (dissatisfied customers, returns, faulty goods).
- Operations: Ensure the upkeep, presentation and organisation of the premises. Ensure deliveries are processed correctly and on time. Control the movement of all stock and ensure that staff adhere to all transfer and receiving policies and procedures. Adhere to stock accuracy and reduction requirements. Understand and perform all point of sale management functions correctly. Support, promote and take responsibility for loss prevention in all areas of risk management, physical security, till controls, stock management and shop communication.
- Merchandising/Visual: Implement and maintain all merchandising guidelines and ensure the execution of effective merchandising strategies. Ensure that the sales area is neat, clean and organised and that it reflects the correct visual image at all times. To ensure that the presentation of all displays, accessories and visual areas reflect the current visual orientation. Identify and communicate product issues in a timely manner. Communicate stock requirements to support the business objective.
- Human Resources: Based on the KPI target, provide guidance and support to the Senior Sales Associate and Sales Associate that image and housekeeping standards are professional, reflect the brand image and are maintained at all times. Provide ongoing feedback to the Senior Sales Associate and Sales Associate to ensure results. Act as second in charge when the Store Manager is not on duty.
APM MONACO - Supervisor FT M/W - London Regent Street in Slough employer: APM Monaco
APM Monaco is an exceptional employer, offering a vibrant work culture that embodies the elegance of Monaco while fostering personal and professional growth. Located on the iconic Regent Street in London, employees benefit from a dynamic retail environment, competitive sales incentives, and comprehensive training programmes that empower staff to excel in their roles. With a commitment to high standards of customer service and a supportive team atmosphere, APM Monaco provides a rewarding career path for those passionate about fashion jewellery.
StudySmarter Expert Advice🤫
We think this is how you could land APM MONACO - Supervisor FT M/W - London Regent Street in Slough
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with APM Monaco's history, values, and product range. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for role-play scenarios! As a Supervisor, you'll need to demonstrate your sales leadership and customer service skills. Practising how you'd handle various situations can give you the confidence to shine during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the APM Monaco team. Don’t miss out on this opportunity!
We think you need these skills to ace APM MONACO - Supervisor FT M/W - London Regent Street in Slough
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion and jewellery shine through! We want to see how excited you are about APM Monaco and our unique style. Share any relevant experiences that highlight your enthusiasm for the industry.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Supervisor role. Highlight your sales achievements and customer service skills that align with what we’re looking for. A little personal touch goes a long way in making your application stand out!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace our brand's digital presence.
How to prepare for a job interview at APM Monaco
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in APM Monaco's history, values, and product range. Familiarise yourself with their unique selling points and recent collections. This will not only show your genuine interest but also help you connect your experience to their brand ethos.
✨Showcase Your Sales Savvy
Prepare to discuss specific sales strategies you've implemented in previous roles. Think about how you’ve achieved targets and supported your team in doing the same. Be ready to share examples of how you’ve turned customer interactions into sales opportunities, as this is crucial for a Supervisor role.
✨Customer Service is Key
APM Monaco prides itself on exceptional customer service. Be prepared to talk about how you’ve handled difficult customer situations in the past. Share stories that highlight your problem-solving skills and your ability to maintain a positive shopping experience, even when challenges arise.
✨Visual Merchandising Matters
Since the role involves merchandising, think about how you can contribute to maintaining the store’s visual appeal. Bring ideas on how to implement effective merchandising strategies that align with APM Monaco’s aesthetic. Discuss any past experiences where you’ve successfully enhanced store presentation.
