At a Glance
- Tasks: Lead a vibrant team in delivering exceptional customer service and achieving sales targets.
- Company: Join APM Monaco, a chic fashion jewellery brand inspired by the elegance of Monaco.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Be part of a stylish brand and make a real impact in luxury retail.
- Qualifications: Experience in luxury retail, strong communication skills, and a passion for fashion.
- Other info: Flexible hours and a chance to grow with an expanding global brand.
The predicted salary is between 35000 - 45000 £ per year.
APM MONACO is recruiting a Store Manager for our shop in London! Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting‑edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world.
Sales
- Achieving turnover targets
- Analyse sales reports and data to determine business needs and implement strategies
- Define individual objectives for sales advisers
- Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance
- Collaborate with the marketing team
Customer service
- Ensure the quality of customer service
- Ensure that the team maintains communication with customers
- Resolve customer complaints and support decisions made by sales advisers
Operations
- Ensure the maintenance, presentation and organisation of the shop
- Ensure payment procedures are followed
- Monitor expenditure on blinds
- Set up staff schedules as required
- Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS
- Maintain good communication with members of the company and other blinds
Visual Merchandising
- Improving and maintaining merchandising guidelines
- Ensuring that the store is clean, organised and complies with management guidelines
- Work with the logistics and marketing teams to ensure that the store's assortment is correct
- Identify and communicate defective products as quickly as possible
- Communicate stock requirement
Human Resources
- Participate in the recruitment, training and development of staff
- Develop and monitor training programmes
- Evaluate the performance of each staff member and provide constant feedback to improve performance
- Helping to resolve HR problems
- Ensuring that professional image and standards are respected and reflect the brand image
Profile sought:
- You love APM Monaco!
- You have solid experience as a Store Manager
- You have experience in luxury/fashion retail and visual merchandising
- You are fluent in English
- You know how to analyse sales reports and react quickly
- You have strong communication and organisational skills
- You are flexible in terms of working hours (evenings, weekends and public holidays)
APM MONACO - Store Manager - Central London employer: APM Monaco
Contact Detail:
APM Monaco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land APM MONACO - Store Manager - Central London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion retail industry, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for APM Monaco shine through. Share stories that highlight your experience and how it aligns with the brand's values and style.
✨Tip Number 3
Prepare for situational questions! Think about how you've handled challenges in previous roles, especially in customer service and team management. We want to see how you can motivate your team and resolve issues on the spot.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace APM MONACO - Store Manager - Central London
Some tips for your application 🫡
Show Your Passion for APM Monaco: When you're writing your application, let your love for APM Monaco shine through! Share why you’re excited about the brand and how you connect with its Monegasque elegance. We want to see that you’re not just looking for a job, but that you genuinely care about what we do.
Highlight Relevant Experience: Make sure to showcase your solid experience as a Store Manager in luxury or fashion retail. We’re keen on seeing how your background aligns with our needs, so don’t hold back on those achievements and skills that make you the perfect fit for our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight key information, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the next step in joining our fabulous team!
How to prepare for a job interview at APM Monaco
✨Know Your Brand
Before the interview, dive deep into APM Monaco's history and values. Understand their unique selling points and what sets them apart in the luxury jewellery market. This will not only show your passion for the brand but also help you align your answers with their ethos.
✨Showcase Your Sales Savvy
Be prepared to discuss specific examples of how you've achieved sales targets in the past. Bring along data or reports that highlight your success. This will demonstrate your analytical skills and ability to implement effective strategies, which are crucial for a Store Manager role.
✨Customer Service is Key
Think of scenarios where you've resolved customer complaints or improved service quality. Share these experiences during the interview to illustrate your commitment to exceptional customer service, which is vital for maintaining APM Monaco's reputation.
✨Team Leadership Matters
Prepare to talk about your experience in training and developing staff. Highlight how you've motivated teams and improved performance through feedback and support. This will show that you can lead a team effectively while ensuring they embody the brand's professional image.