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- Tasks: Lead our Melbourne boutique team to drive sales and deliver exceptional customer service.
- Company: APM Monaco, a chic fashion jewellery brand inspired by the South of France.
- Benefits: Enjoy paid time off, generous discounts, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in a stylish environment.
- Qualifications: Strong management skills and a passion for fashion and customer service.
- Other info: Collaborative culture with a focus on teamwork and open communication.
The predicted salary is between 36000 - 60000 £ per year.
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle. We are looking for a passionate and dedicated individual to lead our Melbourne boutique team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.
Main Accountabilities
- Business Performance & Operations
- Drive performance to consistently achieve sales targets and KPIs, maximize business profitability.
- Analyze performance to identify business needs and turn them into individual actions and objectives.
- Analyse available sales reports and data to determine the needs of the business and set business strategies.
- Ensure staff is trained in all areas of appropriate POS usage and maintenance.
- Understand and properly execute all management POS functions.
- Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash.
- Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures.
- Maintain boutique image according to the brand’s standards.
- Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies.
- Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction.
- Client Experience & Development
- Ensure all associates provide the highest level of customer service.
- Manage client database and utilize information to increase sales and client contact.
- Execute service excellence to increase client satisfaction and retain customer loyalty.
- Resolve all client problems and complaints quickly and effectively.
- Manage all special events inclusive of collection previews, client events, sale events, etc.
- Empower associates to make decisions in the customer’s best interest that also support the company’s philosophy.
- Team Management & Development
- Identify and recruit new talents, build and retain a high performing team.
- Lead by example demonstrating passion towards APM MONACO, know our brand’s products, mission and value.
- Conduct in-store training, one-on-one coaching and team meetings.
- Build individual objectives and development plans.
- Ensure image and grooming standards are professional, reflective of the brand image and always adhered to.
- Resolve all human resources issues in a timely and effective manner, partnering with HR team when necessary.
Skills and Traits
- Management and leadership skills.
- Business acumen.
- Strategic thinking.
- Client intelligence.
- Reactive, flexible and open-minded.
- Fluency in English; other languages will be a plus.
Why Join APM?
- Global, Dynamic Team: Diverse and energetic workforce.
- Growth Opportunities: We support your professional development.
- Collaborative Culture: Teamwork and open communication.
- Comprehensive Benefits: Paid time off and generous employee discounts.
Don’t wait to join APM Monaco team. Apply now!
Store Manager (Melbourne Doncaster) employer: APM Monaco
Contact Detail:
APM Monaco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (Melbourne Doncaster)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into APM's history, values, and products. This will not only impress them but also help you connect your experience with their mission.
✨Tip Number 2
Showcase your leadership skills! Think of examples where you've successfully managed a team or improved sales. Be ready to discuss how you can empower associates and drive performance in the boutique.
✨Tip Number 3
Prepare for situational questions! They might ask how you'd handle client complaints or manage inventory issues. Practise your responses so you can demonstrate your problem-solving skills on the spot.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It shows you're genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager (Melbourne Doncaster)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love fashion and customer service, so don’t hold back on sharing your experiences that reflect this.
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight relevant experience in retail management, sales performance, and team leadership. We’re looking for specific examples that demonstrate your skills and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for APM Monaco. Use it to connect your past experiences with our brand values and mission. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at APM Monaco
✨Know the Brand Inside Out
Before your interview, make sure you research APM Monaco thoroughly. Understand their history, values, and product lines. This will not only show your passion for the brand but also help you align your answers with their mission and culture.
✨Prepare for Performance Questions
Since the role focuses on driving sales and achieving KPIs, be ready to discuss your past experiences in managing performance. Think of specific examples where you successfully met targets or improved profitability, and be prepared to explain your strategies.
✨Showcase Your Leadership Style
As a Store Manager, you'll need to lead a team effectively. Be prepared to talk about your management style, how you motivate your team, and any training or development initiatives you've implemented in the past. Highlight your ability to build a high-performing team.
✨Client Experience is Key
APM Monaco places a strong emphasis on exceptional customer service. Prepare to discuss how you've handled client complaints, improved customer satisfaction, and built client loyalty in previous roles. Share specific examples that demonstrate your commitment to service excellence.
