At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure top-notch customer service in a luxury retail environment.
- Company: Join APM Monaco, a chic fashion jewellery brand inspired by the elegance of Monaco.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work culture.
- Other info: Flexible hours and a chance to develop your leadership skills in a trendy location.
- Why this job: Be part of a stylish brand and make a real impact in a fast-paced retail setting.
- Qualifications: Experience in luxury retail, strong communication skills, and a flair for visual merchandising.
The predicted salary is between 30000 - 40000 £ per year.
Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance.
Named after its founder Ariane Prette, APM Monaco was created in 1982.
In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.
With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world.
APM MONACO is recruiting an Assistant Store Manager for our London Hampstead shop!
- Achieving turnover targets
- Analyse sales reports and data to determine business needs and implement strategies
- Motivate team members and ensure understanding of KPIs in order to improve individual and collective performance
- Collaborate with the marketing team
- Ensure the quality of customer service
- Ensure that the team maintains communication with customers
- Resolve customer complaints and support decisions made by sales advisers
- Operations
- Ensure the maintenance, presentation and organisation of the shop
- Ensure payment procedures are followed
- Monitor expenditure on blinds
- Set up staff schedules as required
- Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.
- Maintain good communication with members of the company and other blinds
- Improving and maintaining merchandising guidelines
- Ensuring that the store is clean, organised and complies with management guidelines
- Work with the logistics and marketing teams to ensure that the store's assortment is correct
- Identify and communicate defective products as quickly as possible
- Communicate stock requirement
- Human Resources
- Participate in the recruitment, training and development of staff
- Develop and monitor training programmes
- Evaluate the performance of each staff member and provide constant feedback to improve performance
- Helping to resolve HR problems
- Ensuring that professional image and standards are respected and reflect the brand image
Profile sought
- You have solid experience as a Supervisor/Assistant Store Manager
- You have experience in luxury/fashion retail and visual merchandising
- You are fluent in English
- You know how to analyse sales reports and react quickly
- You have strong communication and organisational skills
- You are flexible in terms of working hours (evenings, weekends and public holidays)
- #J-18808-Ljbffr
Assistant Store Manager H/F - Permanent - Full-Time - London Hampstead employer: APM Monaco
APM Monaco is an exceptional employer, offering a vibrant work culture that celebrates creativity and excellence in the luxury fashion retail sector. With a focus on employee development and growth opportunities, you will thrive in an environment that values collaboration and innovation, all while being part of the dynamic London fashion scene. Join us to not only advance your career but also to be part of a brand that prioritises quality and style.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager H/F - Permanent - Full-Time - London Hampstead
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like APM Monaco, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like APM Monaco!
We think you need these skills to ace Assistant Store Manager H/F - Permanent - Full-Time - London Hampstead
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at APM Monaco, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at APM Monaco and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show APM Monaco that you’re ready to jump in and contribute right away!
How to prepare for a job interview at APM Monaco
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
