Service Manager - Performance Management in Woodbridge
Service Manager - Performance Management

Service Manager - Performance Management in Woodbridge

Woodbridge Full-Time 40000 - 50000 £ / year (est.) No home office possible
Apleona

At a Glance

  • Tasks: Manage multi-discipline building services and drive client satisfaction.
  • Company: Leading facilities management provider with a focus on client relationships.
  • Benefits: Monthly car allowance, 23-26 days holiday, employee discounts, and health app access.
  • Other info: Full training provided and opportunities for career growth.
  • Why this job: Join a dynamic team and make a real impact in the leisure services sector.
  • Qualifications: Strong account management skills and excellent communication abilities.

The predicted salary is between 40000 - 50000 £ per year.

Mobile Hard Services Manager

Location: Ipswich, IP12 1QT

Hours: 40 hours per week

  • Monthly car allowance payment
  • ~23 days holiday rising up to 26 plus BH
  • Employee discounts via Perkbox
  • Access to a virtual GP and access to a health & wellbeing app
  • Training & Development

We are currently seeking a professional Hard Services Manager. You will manage multi-discipline building services contracts for a multi-site national blue-chip leisure services client and additional minor contracts as required. You will build strong relationships, maximising client satisfaction, and driving revenue growth across the account.

As a Hard Services Manager, you will:

  • Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
  • Collaborate with cross-functional teams, such as Operations and customer support, to ensure seamless delivery of products/services and exceptional customer experience.
  • Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
  • Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.

Strong account management skills, with a proven track record of successfully managing accounts within Hard Services Facilities Management. Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships.

Valid UK Driving Licence & access to personal vehicle. Experience in working at corporate / Commercial locations.

We will provide you with full training once you start and make sure that you have everything you need to do a great job. You will work 40 hours per week and you will have access to employee benefits that will be available to you as soon as you start which includes a monthly car allowance.

We are an equal opportunities employer who deliver facilities management services to clients all over the UK and with vacancies in your area this is a great time to join our teams.

Service Manager - Performance Management in Woodbridge employer: Apleona

As a leading provider of facilities management services, we pride ourselves on fostering a supportive and dynamic work environment in Ipswich. Our commitment to employee development is evident through comprehensive training programmes and a range of benefits including a monthly car allowance, generous holiday entitlement, and access to health and wellbeing resources. Join us to be part of a team that values collaboration, client satisfaction, and personal growth, making it an excellent place for professionals seeking meaningful careers.
Apleona

Contact Detail:

Apleona Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager - Performance Management in Woodbridge

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.

✨Tip Number 2

Prepare for interviews by researching the company and its clients. Understand their services and think about how you can contribute to their success. This will help you stand out as someone who’s genuinely interested in the role.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the job description, especially in account management and client relations. We want to hear how you can drive revenue growth and enhance client satisfaction.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals to join our team, so make sure you get your name in the mix!

We think you need these skills to ace Service Manager - Performance Management in Woodbridge

Account Management
Client Relationship Management
Sales Strategy Development
Cross-Functional Collaboration
Revenue Generation
Report Preparation and Presentation
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Understanding of Hard Services Facilities Management
Business Development
Customer Experience Management
Driving Licence
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in managing accounts and building client relationships, as these are key for us. Use specific examples that showcase your skills in performance management.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about the role and how your background aligns with our needs. Be sure to mention your experience in hard services and any relevant achievements.

Showcase Your Communication Skills: Since excellent communication is crucial for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your interpersonal skills through your examples.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Apleona

✨Know Your Stuff

Make sure you understand the ins and outs of performance management in hard services. Brush up on industry trends, key metrics, and how to drive client satisfaction. This will show that you're not just interested in the role but are genuinely knowledgeable about it.

✨Showcase Your Relationship Skills

Since building strong relationships is key for this role, prepare examples of how you've successfully managed client relationships in the past. Think about specific situations where you maximised client satisfaction or drove revenue growth—these stories will resonate well.

✨Prepare for Team Collaboration Questions

Expect questions about working with cross-functional teams. Be ready to discuss how you've collaborated with operations or customer support in previous roles. Highlight your communication skills and how they contributed to seamless service delivery.

✨Bring Data to the Table

As a Service Manager, you'll need to present reports on account performance. Prepare to discuss how you've used data to inform decisions in the past. Bring examples of sales forecasts or market insights you've worked with, as this will demonstrate your analytical skills.

Service Manager - Performance Management in Woodbridge
Apleona
Location: Woodbridge

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