At a Glance
- Tasks: Manage building services contracts and build strong client relationships.
- Company: Join a leading facilities management company with a focus on client satisfaction.
- Benefits: Enjoy a monthly car allowance, 23 days holiday, and employee discounts.
- Other info: Full training provided and excellent career development opportunities await.
- Why this job: Make a real impact by driving revenue growth and enhancing client experiences.
- Qualifications: Proven account management skills and strong communication abilities required.
The predicted salary is between 40000 - 50000 £ per year.
We are currently seeking a professional Hard Services Account Manager. You will manage multi-discipline building services contracts for a multi-site national blue-chip leisure services client and additional minor contracts as required. You will build strong relationships, maximising client satisfaction, and driving revenue growth across the account.
As a Hard Services Account Manager, you will:
- Build and maintain strong relationships with clients, serving as their primary point of contact for all business-related matters.
- Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
- Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
- Collaborate with cross-functional teams, such as Operations and customer support, to ensure seamless delivery of products/services and exceptional customer experience.
- Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
- Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
Skills & Experience:
- Strong account management skills, with a proven track record of successfully managing accounts within Hard Services Facilities Management.
- Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships.
- Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth.
- Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.
- From an M&E engineering discipline / or formal qualification.
- Valid UK Driving Licence with access to own personal car.
- Desirable: Experience in working at corporate / Commercial locations.
Well provide you with full training once you start and make sure that you have everything you need to do a great job. You will already have experience of working in a similar environment. You will work 40 hours per week and you will have access to employee benefits that will be available to you as soon as you start which includes a monthly car allowance.
We are an equal opportunities employer who deliver facilities management services to clients all over the UK and with vacancies in your area this is a great time to join our teams. If this sounds like a job for you then click on the apply button and well start the process and if you're a good match well be in touch to discuss the next steps.
Hard Services Account Manager in Stafford employer: Apleona
As a Cleaning Supervisor at our Warwick Lane location, you will join a supportive and dynamic team dedicated to maintaining the highest standards of cleanliness. We offer competitive pay, employee discounts, and access to health and wellbeing resources, ensuring that our staff feel valued and cared for. With opportunities for professional growth and a positive work culture, we are committed to making your employment experience both meaningful and rewarding.
