At a Glance
- Tasks: Lead a dynamic team in managing cleaning, security, and facilities services.
- Company: Join Apleona, a forward-thinking company focused on operational excellence.
- Benefits: Earn £38,000 with healthcare cover, life assurance, and 25 holiday days.
- Other info: Full training provided, with opportunities for career growth and development.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Experience in management within soft services or facilities management is essential.
The predicted salary is between 38000 - 40000 £ per year.
We are looking for a dynamic Soft Services Manager to oversee cleaning, security reception, office services, grounds maintenance, pest control and general facilities services across this key site. This is your chance to combine leadership, innovation, and operational excellence in a role that makes a real impact.
In this role, you will manage, lead, and develop a team of site-based and mobile staff, taking overall responsibility for team performance to deliver outstanding customer service and operational excellence. You will be accountable for all aspects of service delivery, including the creation and management of cleaning schedules, audits, and ensuring full compliance with HSQE standards.
You will work closely with clients to identify risks, implement best practices, and provide tailored solutions that meet evolving business requirements. The role involves managing budgets, P&L, invoicing, and supplier performance, as well as leading regular operational meetings, audits, and innovation initiatives to drive continuous improvement and maintain high service standards.
You will also be responsible for the effective operation of the clients on-site shop, including stock control, distribution, and, when required, working on the till. Flexibility will be essential, as you will be expected to adapt to changing business needs, provide hands-on support when necessary, and ensure seamless service delivery across all areas, always maintaining full ownership and accountability for your team's performance.
As an Apleona Soft Services Manager, we are looking for:
- IOSH / NEBOSH Managing Safely or equivalent
- HNC level qualification or equivalent; BICs certification
- Proven experience in a management role within soft services or FM
- Strong leadership and people management skills with a focus on motivation and development
- Excellent communication and interpersonal skills, with knowledge of employment law and employee relations
- Degree-level qualification in FM or Business Management (desirable)
- Experience in FM or retail sector (desirable)
- SIA Non-Front Line licence (desirable)
- Valid UK Driving license
In return, we will provide you with full training on specialist items once you start and make sure that you have everything you need to do a great job and be part of the team!
Why Join Us?
- £38,000 per annum salary (Successful completion of 6 months probation period salary increases to £40,000)
- Healthcare Cover & Life Assurance
- 25 Holiday Days, plus Bank Holidays
- Employee discounts via Perkbox
- Access to a virtual GP
- Access to a health & wellbeing app
Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.
Don't miss this opportunity, apply now!
Facilities Manager Soft Services in Rugby employer: Apleona
Apleona is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary starting at £38,000 with opportunities for advancement. Our dynamic work culture fosters innovation and collaboration, ensuring that you have the support and resources needed to excel in your role as a Facilities Manager. With comprehensive benefits including healthcare cover, life assurance, and access to wellness programmes, Apleona is committed to creating a rewarding and inclusive workplace in Rugby.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager Soft Services in Rugby
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to soft services and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've motivated teams and improved service delivery in previous roles. This is your chance to shine and demonstrate that you can lead with excellence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Facilities Manager Soft Services in Rugby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Facilities Manager Soft Services role. Highlight your leadership experience and any relevant qualifications like IOSH or NEBOSH to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and improved service delivery in previous positions.
Showcase Your Soft Skills:We love candidates who can communicate effectively and motivate their teams. Make sure to include examples of your interpersonal skills and how you've handled employee relations in your application.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at Apleona
✨Know Your Soft Services Inside Out
Make sure you brush up on all aspects of soft services management, especially cleaning, security, and office services. Be ready to discuss your experience in these areas and how you've successfully led teams to deliver outstanding customer service.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've motivated and developed your team in previous roles. Think about specific challenges you've faced and how you overcame them while maintaining high service standards.
✨Understand Compliance and Best Practices
Familiarise yourself with HSQE standards and be prepared to discuss how you've ensured compliance in past positions. This will show that you take safety and quality seriously, which is crucial for the role.
✨Be Ready to Talk Numbers
Since you'll be managing budgets and P&L, come prepared with examples of how you've effectively managed finances in previous roles. Discuss any cost-saving initiatives you've implemented and how they benefited the organisation.
