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- Tasks: Drive performance and innovation in a fast-paced facilities management environment.
- Company: Join Apleona, a leading UK provider of integrated facilities management.
- Benefits: Enjoy 25 days holiday, healthcare cover, and employee discounts.
- Why this job: Be the go-to person for performance excellence and make a real impact.
- Qualifications: 5 years experience in facilities management and strong analytical skills.
- Other info: Full training provided with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
EMEA Performance Manager
Location Homebased
Hours Monday Friday, 08:30am to 17:00pm
Apleona is a UK provider of integrated facilities management. With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast paced, challenging and above all, friendly and we are looking for you to join us!
Were currently looking to recruit anEMEA Performance Manager, to beresponsible for driving the strategic and operational performance of one of our accounts, ensuring delivery excellence, continuous improvement and innovation. This role acts as the central point of truth for performance reporting and governance, fostering collaborative relationships with internal and client stakeholders to exceed contractual and strategic targets.
Were looking for someone to bethe Go To person for all performance issues, ensuring the Key Account Director is appropriately and consistently briefed on all relevant matters; developing, tailoring and continuously improving the Systems, Data Sets and Measures that demonstrate the Accounts Operational Performance.
You will have responsibility ofanalysing data and information hierarchy and realise meaningful trends and forecasts to support the continuous development of the REFM provision, while ensuring the Asset Database accurately reflects the managed asset base. Were looking for someone that isanalytical with a pragmatic approach; someone capable of identifying key trends and key points that aid management decision making through the production of efficient and concise reports.
As an Apleona EMEA Performance Manager, were looking for:
- Minimum of 5 years operational experience within a Facilities Management (FM) or Real Estate (RE) Environment
- Experience of formal and auditable Management Systems and Continuous Improvement methodologies
- Have a sound understanding of Industrial Service Benchmarks in order to gauge service performance from an external perspective appropriateness
- Proven experience in Performance Management, Governance and PMO leadership within a complex service delivery environment
- Have an extensive understanding of empirical considerations with regards to the measurements of Service Delivery and Continuous Improvements within an operational environment
- Strong understanding of Service Level Agreements (SLAs), Critical Success Factors (CSFs) and Key Performance Indicators (Both Lead in and Lagging)
- Understanding and preferably have experience of Strategic derivation the models that may be employed (SWOT, P5F, BCG, BSC)
In return well provide you with full training once you start and make sure that you have everything you need to do a great job and be part of the team.
Company Benefits for this position:
- 25 days holiday plus bank holidays
- Company Pension
- Healthcare Cover
- Life assurance
- Employee discounts via Perkbox
- Cycle to work Scheme
- Access to a virtual GP and access to a health & wellbeing app
- Training & Development
Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.
Dont miss this opportunity, apply now!
Performance Manager employer: Apleona
Contact Detail:
Apleona Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who genuinely wants to be part of the team.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Performance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Performance Manager role. Highlight your experience in Facilities Management and any relevant achievements that showcase your analytical skills and understanding of performance metrics.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples from your past that demonstrate your ability to drive performance and improve processes.
Showcase Your Analytical Skills: Since this role is all about data and performance, make sure to emphasise your analytical skills. Include any tools or methodologies you’ve used to analyse data and how they’ve helped in decision-making.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Apleona
✨Know Your Numbers
As a Performance Manager, you'll be dealing with data and metrics all the time. Brush up on key performance indicators (KPIs) relevant to the role and be ready to discuss how you've used data to drive improvements in your previous positions.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical abilities. Think about times when you identified trends or made forecasts that positively impacted your team's performance. Be specific about the tools and methodologies you used.
✨Understand the Company Culture
Apleona values a friendly and fast-paced environment. Research their culture and think about how your personal style aligns with it. Be ready to share how you can contribute to maintaining a positive atmosphere while driving performance.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific performance issues or challenges. Prepare scenarios from your past experience where you successfully navigated similar situations, focusing on your problem-solving and decision-making skills.
