At a Glance
- Tasks: Provide essential admin support and helpdesk assistance for facilities management services.
- Company: Join Apleona, a leader in facilities services with a focus on growth and transformation.
- Benefits: Competitive salary, full-time hours, and a dynamic work environment.
- Other info: Exciting opportunity for career growth in a fast-paced setting.
- Why this job: Be part of a team that ensures buildings are safe and operational for the community.
- Qualifications: Strong admin skills, teamwork, and excellent communication abilities required.
The predicted salary is between 30000 - 30000 € per year.
Location: Maidstone
Salary up to £30,000 per annum
Office Based / Fulltime / Permanent
40 hours per week, Monday - Friday
Apleona delivers facilities services across a wide range of sites and communities, and this is a great opportunity to join at a time of positive change and growth. Our Kent Facilities Management branch supports two major NHS Trusts in the Kent region. The branch is responsible for administering all activities related to delivering facilities management services across multiple buildings. Our purpose is to ensure these buildings are safe, compliant, and fully operational for their users. Some of our core repair and maintenance functions include Gas, Electrical, Lifts, Water and General plumbing and building works.
About the role:
We are seeking a proactive and organised Facilities Support Administrator to join our team in Maidstone. In this role, you will provide vital administration and helpdesk support across the FM contract, ensuring smooth day-to-day operations. Your responsibilities will include:
- Creating quotations
- Ordering materials
- Scheduling engineer workloads
- Managing client communications and responding promptly to requests and issues
- Coordinating with subcontractors, suppliers, and internal teams
- Efficiently scheduling engineers' diaries to meet Service Level Agreements
- Planning routes with both economy and effectiveness in mind
- Covering PPMs, repairs, and remedial works
- Supporting management with a range of administrative duties, including MCM system management, job closures and final document submissions, operative diary management, and general office administration
This is a fantastic opportunity to play a key role in a fast-paced, dynamic environment.
Role criteria:
- Strong administrative experience, with the ability to manage systems, documentation, and office tasks accurately
- Confidence working in a fast-paced environment, handling scheduling, coordination, and client requests efficiently
- Teamwork and self-motivation, working well with colleagues, engineers, and suppliers while managing responsibilities independently
- Excellent communication skills, with the confidence to liaise professionally at all levels
- Customer service experience, ensuring a responsive and professional approach to client and helpdesk support
This role sits within Morrison Facilities Services, part of Apleona UK, and offers an excellent opportunity to join the business at an exciting time of transformation, growth, and investment.
Facilities Support Administrator in Maidstone employer: Apleona
Apleona is an exceptional employer, offering a dynamic work environment in Maidstone where you can contribute to vital facilities management services for major NHS Trusts. With a strong focus on employee growth and development, we provide comprehensive training and support, ensuring that our team members thrive in their roles. Join us to be part of a collaborative culture that values teamwork and innovation, all while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Support Administrator in Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field, especially those connected to Apleona. LinkedIn is your best mate here; drop them a message and express your interest in the Facilities Support Administrator role.
✨Tip Number 2
Prepare for the interview by researching Apleona and their values. Understand their operations in the NHS sector and think about how your skills can contribute to their mission of keeping buildings safe and operational.
✨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've managed schedules or coordinated tasks in previous roles. This will demonstrate that you’re ready to handle the fast-paced environment they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Apleona.
We think you need these skills to ace Facilities Support Administrator in Maidstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your strong administrative experience and showcases how you've managed systems and documentation in the past. We want to see how you can bring your skills to our fast-paced environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Facilities Support Administrator role. Mention your customer service experience and how you handle client requests with professionalism.
Show Off Your Team Spirit:We love teamwork at StudySmarter! In your application, share examples of how you've collaborated with colleagues or managed responsibilities independently. This will show us that you can thrive in our dynamic environment.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at Apleona
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Facilities Support Administrator role. Familiarise yourself with the key responsibilities like scheduling engineer workloads and managing client communications. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Administrative Skills
Since strong administrative experience is crucial for this role, prepare examples of how you've successfully managed systems and documentation in the past. Be ready to discuss specific tools or software you've used, as well as any challenges you faced and how you overcame them.
✨Demonstrate Your Team Spirit
This job requires teamwork and self-motivation, so think of instances where you've collaborated effectively with colleagues or external partners. Highlight your ability to work independently while still being a supportive team member, as this balance is key in a fast-paced environment.
✨Prepare for Customer Service Scenarios
Given the importance of customer service in this role, be prepared to discuss how you've handled client requests or issues in the past. Think of specific examples where you provided excellent support, and be ready to explain how you ensured a professional approach throughout.
