At a Glance
- Tasks: Manage contracts, process job sheets, and handle client queries in a dynamic office environment.
- Company: Join JCW Apleona, a leading name in M&E Engineering and building services.
- Benefits: Gain valuable experience in a reputable company with a focus on quality service.
- Other info: Opportunity for career growth in a supportive and well-established organisation.
- Why this job: Be the vital link in a growing team, ensuring smooth operations and client satisfaction.
- Qualifications: Office administration experience and strong customer service skills are essential.
LOCATION: Wigston, LE18 2BG
Hours: 9:00am to 5pm (no hybrid working)
About us:
JCW Apleona is a reputable and well-established Building Services company specialising in M&E Engineering including commercial gas and HVAC maintenance. We have close working relationships with high profile clients, meaning long term contracts and security. We are dedicated to all aspects of maintenance and repair on a wide range of appliances including commercial boilers/burners, oil, chillers, and air conditioning. We operate a mobile team of engineers with various skillsets across the UK and have an excellent reputation for delivering quality and high standards of service.
What we are looking for as a Facilities Contract Administrator:
- Good experience of working within an office environment and within an administration background.
- Good customer service skills, well presented and articulate with a good telephone manner.
- Experience of working on M&E maintenance contracts previously would be advantageous.
- Experience of data entry previously would be advantageous.
- Motivated and trustworthy.
- Well organised with good IT and administration skills including Excel and Word.
As a Facilities Contract Administrator, you will be:
- Working on a large and growing contract and the administration link within our office.
- Processing incoming job sheets to invoicing stage via our systems.
- Handling queries on the administration side in a timely manner.
- General administration/office duties including preparing documents, producing files, and filing.
- Liaison with other offices as required.
- Keeping the clients portal database up to date on a daily basis.
- Uploading certification to the clients portal system to maintain our compliance for the contract terms.
- Ordering monthly filters/belts.
- Providing reports as required.
- Keeping on top of WIP.
- Raising quotations daily.
- Liaising with suppliers daily for prices/quotations.
- Potential of attending client meetings as required.
Facilities Contract Administrator in London employer: Apleona
As a Cleaning Supervisor at our Warwick Lane location, you will join a supportive and dynamic team dedicated to maintaining the highest standards of cleanliness. We offer competitive pay, employee discounts, and access to health and wellbeing resources, ensuring that our staff feel valued and cared for. With opportunities for professional growth and a positive work culture, we are committed to making your employment experience both meaningful and rewarding.