Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage cleaning, security, and facilities services for a key site.
- Company: Join a dynamic team focused on operational excellence and customer service.
- Benefits: Starting salary of £38,000, increasing to £40,000 after probation, plus healthcare cover.
- Other info: Full training provided, with opportunities for personal and professional growth.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Management experience in soft services or facilities management is essential.
The predicted salary is between 38000 - 40000 £ per year.
We’re looking for a dynamic Soft Services Manager to oversee cleaning, security reception, office services, grounds maintenance, pest control and general facilities services across this key site. This is your chance to combine leadership, innovation, and operational excellence in a role that makes a real impact.
In this role, you will manage, lead, and develop a team of site-based and mobile staff, taking overall responsibility for team performance to deliver outstanding customer service and operational excellence. You will be accountable for all aspects of service delivery, including the creation and management of cleaning schedules, audits, and ensuring full compliance with HSQE standards.
You will work closely with clients to identify risks, implement best practices, and provide tailored solutions that meet evolving business requirements. The role involves managing budgets.
- Proven experience in a management role within soft services or FM
- Strong leadership and people management skills with a focus on motivation and development
- Excellent communication and interpersonal skills, with knowledge of employment law and employee relations
- Degree-level qualification in FM or Business Management (desirable)
- Experience in FM or retail sector (desirable)
- SIA Non-Front Line licence (desirable)
- Valid UK Driving license
In return, we’ll provide you with full training on ‘specialist’ items once you start and make sure that you have everything you need to do a great job and be part of the team!
Why Join Us? £38,000 per annum salary (Successful completion of 6 months’ probation period salary increases to £40,000) Healthcare Cover
Soft Services Manager – Rugby, CV21 employer: Apleona UK
Contact Detail:
Apleona UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Manager – Rugby, CV21
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for a Soft Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to soft services and think about how your leadership style can align with their values. This will help you stand out as a candidate who’s not just qualified, but also a great fit.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific examples where you've improved service delivery or led a successful team. Use metrics if you can – numbers speak volumes and show you mean business!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Soft Services Manager – Rugby, CV21
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Soft Services Manager role. Highlight your leadership experience and any relevant qualifications, like your degree in FM or Business Management.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this position. Share specific examples of how you've led teams and improved service delivery in previous roles. Make it personal and engaging!
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is clear and concise. Use professional language but keep it friendly – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Apleona UK
✨Know Your Soft Services Inside Out
Make sure you brush up on all aspects of soft services management, from cleaning schedules to pest control. Familiarise yourself with the latest best practices and compliance standards in HSQE. This will show your potential employer that you're not just a manager, but a knowledgeable leader ready to make an impact.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. Highlighting your people management skills will demonstrate that you can inspire and develop staff, which is crucial for this role.
✨Communicate Effectively
Practice your communication skills before the interview. Be ready to discuss how you would handle client relationships and employee relations. Clear and confident communication is key, especially when discussing tailored solutions for clients or addressing team performance.
✨Understand the Financials
Brush up on budget management and financial accountability. Be prepared to discuss how you've managed budgets in previous roles and how you plan to ensure operational excellence while keeping costs in check. This will show that you have a strategic mindset and can contribute to the company's bottom line.