At a Glance
- Tasks: Manage rostering systems and support security operations with excellent attention to detail.
- Company: Join Apleona, a friendly and fast-paced facilities management provider.
- Benefits: Earn up to £13.32 per hour with great employee discounts and health perks.
- Other info: Opportunities for career growth in a diverse and inclusive workplace.
- Why this job: Be part of a dynamic team making a real difference in security management.
- Qualifications: Strong communication, customer service, and organisational skills required.
The predicted salary is between 27600 - 27600 £ per year.
Location: Motherwell, ML1 1RU
Hours: Monday – Sunday, 42 Hour Shift Pattern
Apleona is a UK provider of integrated facilities management. With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast paced, challenging and above all, friendly and we are looking for you to join us!
Responsibilities
- Maintain, monitor, and update rostering systems for the security business.
- Manage out‑of‑hours escalation process, compliance, reporting and help desk calls.
- Support the business with planned and preventative maintenance work orders for the account teams each month.
Required Skills and Qualifications
- Great written and verbal communication skills.
- Strong customer service skills.
- Strong organisational skills.
- Excellent attention to detail.
- Proficient in MS Word, Excel and Outlook.
- Willingness to work with the manager and team to ensure all tasks are completed.
- Must be able to supply 5 years of work and address history and ID documents.
Preferred
- Valid SIA licence (Apleona can apply for a licence if not held).
Salary and Benefits
- Hourly rate up to £13.32.
- Employee benefits include:
- Employee discounts via Perkbox.
- Dental Insurance.
- Cycle to work scheme.
- Virtual GP access.
- Health & wellbeing app.
EEO Statement
Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.
Security Control Centre Operator – Rostering & Support employer: Apleona UK
Apleona is an excellent employer for those seeking a dynamic and supportive work environment in Motherwell. With a strong emphasis on employee wellbeing, we offer competitive pay, comprehensive benefits including dental insurance and a health app, and opportunities for professional growth within our fast-paced culture. Join us to be part of a friendly team dedicated to delivering exceptional service across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Security Control Centre Operator – Rostering & Support
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those working at Apleona. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to rostering and support. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or projects in the past. This will demonstrate your attention to detail and ability to handle multiple responsibilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Security Control Centre Operator – Rostering & Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Security Control Centre Operator role. Highlight your relevant experience, especially in rostering systems and customer service, to show us you’re the right fit for our fast-paced environment.
Craft a Catchy Cover Letter:Your cover letter should grab our attention! Use it to showcase your communication skills and explain why you’re excited about joining Apleona. Don’t forget to mention how your organisational skills will help us maintain our high standards.
Show Off Your Skills:We love seeing strong attention to detail! In your application, give examples of how you've used MS Word, Excel, and Outlook in previous roles. This will help us understand how you can support our team effectively.
Apply Through Our Website:To make sure your application gets to us quickly, apply through our website. It’s the best way to ensure we see your application and can start the process of bringing you on board!
How to prepare for a job interview at Apleona UK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Security Control Centre Operator. Familiarise yourself with rostering systems and the importance of compliance and reporting. This will show that you're genuinely interested in the position and ready to hit the ground running.
✨Show Off Your Communication Skills
Since great written and verbal communication skills are key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles, especially in customer service scenarios.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and tasks. Think of specific instances where your organisational skills made a difference, especially in fast-paced environments. This will help illustrate your ability to handle the responsibilities of the job.
✨Bring Your A-Game with Tech Skills
Brush up on your MS Word, Excel, and Outlook skills before the interview. You might be asked about your proficiency with these tools, so having examples of how you've used them in previous jobs can really set you apart from other candidates.
