At a Glance
- Tasks: Monitor and manage security systems while providing excellent customer service.
- Company: Apleona is a leading UK facilities management provider with a friendly, fast-paced culture.
- Benefits: Enjoy employee discounts, dental insurance, cycle to work scheme, and access to a virtual GP.
- Other info: Flexible shift patterns with an hourly rate of up to £13.32.
- Why this job: Join a supportive team, receive full training, and contribute to the safety of our people.
- Qualifications: Strong communication, organisational skills, and a good knowledge of MS Office; SIA licence preferred but not required.
Location – Motherwell, ML1 1RU
Hours – Monday – Sunday, 42 Hours Per Week Shift Pattern
Apleona is a UK provider of integrated facilities management. With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast paced, challenging and above all, friendly and we are looking for you to join us!
We’re currently looking to recruit a Security Control Centre Operative, who will be responsible for maintaining, monitoring, and updating rostering systems for the management of our security business. This will include out of hours escalation process management, compliance, reporting and help desk calls. You will also support the business dealing with Planned and Preventative Maintenance work orders for the account teams each month.
The security of our people is a top priority for us, so as an Apleona Control Centre Operative, we’re looking for:
- Great written and verbal communication skills
- Strong customer service skills
- Strong organisational skills
- Excellent attention to detail
- Good working knowledge of MS Word, Excel and Outlook
- Willingness to work with their manager and team to ensure all necessary tasks are completed
It’s desirable that you hold an SIA licence, but if not don’t worry as we can apply for this when you start.
In return, we’ll provide you with full training once you start and make sure that you have everything you need to do a great job and be part of our awesome team. You’ll work on a shift pattern and be paid an hourly rate of up to £13.32, with access to Apleona employee benefits that will be available to you as soon as you start, including:
- Employee discounts via Perkbox
- Dental Insurance
- Cycle to work
- Access to a virtual GP
- Access to a health & wellbeing app
Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.
Don’t miss this opportunity, apply now!
You will need to be able to supply 5 years work and address history and ID documents.
Security Control Centre Operative in Motherwell employer: Apleona UK
Apleona is an excellent employer, offering a dynamic and supportive work environment in Motherwell, where you can thrive as a Security Control Centre Operative. With a strong emphasis on employee growth, comprehensive training, and a range of benefits including discounts, dental insurance, and access to health resources, Apleona prioritises the well-being and development of its team members. Join us to be part of a friendly culture that values diversity and inclusivity while ensuring the security of our people remains paramount.
StudySmarter Expert Advice🤫
We think this is how you could land Security Control Centre Operative in Motherwell
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Security Control Centre Operative. Understanding the nuances of monitoring and updating rostering systems will help you speak confidently about your ability to handle these tasks during any discussions.
✨Tip Number 2
Brush up on your customer service skills, as this role requires strong communication abilities. Consider scenarios where you've successfully resolved issues or provided excellent service, as these examples can be useful in conversations with us.
✨Tip Number 3
Get comfortable with MS Word, Excel, and Outlook if you're not already. Being able to demonstrate your proficiency with these tools can set you apart, especially since attention to detail is crucial in this role.
✨Tip Number 4
If you don't have an SIA licence yet, don’t let that hold you back! Show your willingness to obtain it and discuss how you plan to manage the application process once you start. This proactive approach can impress us during your interactions.
We think you need these skills to ace Security Control Centre Operative in Motherwell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the role of a Security Control Centre Operative. Emphasise your communication skills, customer service experience, and organisational abilities.
Craft a Strong Cover Letter:Write a cover letter that specifically addresses why you are a good fit for Apleona. Mention your attention to detail and familiarity with MS Word, Excel, and Outlook, as these are key requirements for the position.
Highlight Relevant Experience:In your application, include any previous roles or responsibilities that demonstrate your ability to manage rostering systems, handle compliance, and support maintenance work orders. Use specific examples to illustrate your capabilities.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Apleona UK
✨Showcase Your Communication Skills
As a Security Control Centre Operative, strong written and verbal communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview, perhaps by providing examples of past experiences where you successfully handled customer queries or escalated issues.
✨Highlight Your Organisational Skills
This role requires excellent organisational skills to manage rostering systems and maintenance work orders. During the interview, share specific instances where you successfully organised tasks or projects, showcasing your attention to detail and ability to prioritise effectively.
✨Familiarise Yourself with Relevant Software
A good working knowledge of MS Word, Excel, and Outlook is important for this position. Brush up on these applications before the interview and be ready to discuss how you've used them in previous roles, especially in relation to reporting and compliance tasks.
✨Express Your Willingness to Learn
Since Apleona provides full training, it's crucial to convey your eagerness to learn and adapt. Discuss your willingness to work closely with your manager and team to complete necessary tasks, and mention any previous experiences where you quickly picked up new skills or processes.
