At a Glance
- Tasks: Welcome visitors and manage front-of-house operations in a dynamic office environment.
- Company: Join Apleona, a friendly and inclusive facilities management provider.
- Benefits: Competitive pay, employee discounts, health app access, and cycle to work scheme.
- Other info: Full training provided with opportunities for growth in a fast-paced culture.
- Why this job: Be the face of the company and support a positive workplace experience.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 14 - 14 £ per hour.
The details for the selected vacancy are shown below.
- Advert Text
- Receptionist – Part Time
- Location – Hemel Hempstead, HP2 4TZ
- Hours – Monday – Tuesday, 8:00am – 17:00pm
- Pro rata annual leave
- Employee discounts via Reward Gateway
- Cycle to work scheme
- Access to a virtual GP
- Access to a health & wellbeing app
- We’re currently looking to recruit a
Receptionist, who will be at the heart of our Hemel Hempstead Corporate Head Office, providing a warm and professional welcome to visitors, clients and colleagues.
This varied role supports the day-to-day running of the office, ensuring front-of-house operations are managed efficiently while delivering essential administrative support and providing an organised and positive workplace experience.
In this role you will manage visitor and contract access, issuing security passes in line with site procedures; and process and distribute the in-coming and out-going post.
You will be responsible for the management and booking of meeting rooms and conference calls, as wellas ordering stationery and office supplies.
You will be willing to pitch in with a variety of tasks linked to your job to support your manager, your team and our client.
As an Apleona Receptionist
, we’re looking for
- Previous customer service or reception experience is essential.
- Full working knowledge of GDPR and compliance.
- Excellent communication and interpersonal skills, with the confidence to engage professionally with colleagues, visitors and stakeholders at all levels.
- Proficient in Microsoft Office applications, particularly Teams, Outlook and Excel. Knowledge of Condeco & Net2 desirable.
- Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
- A proactive, reliable and friendly individual committed to delivering excellent service and supporting a positive workplace experience.
- Health & Safety Aware
In return, we’ll provide you with full training once you start and make sure that you have everything you need to do a great job and be part of our awesome team.
Apleona is a UK provider of integrated facilities management.
With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients.
Our culture is fast paced, challenging and above all, friendly and we are looking for you to join us!
Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce.
We base all our employment decisions on merit, job requirements and business needs.
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Receptionist (Part-Time) employer: Apleona UK
Apleona UK is an excellent employer that prioritises the growth and development of its employees, offering a supportive work culture in the vibrant city of London. With benefits such as a monthly car allowance, comprehensive healthcare cover, and ample training opportunities, employees are empowered to thrive in their careers while contributing to meaningful financial analysis and strategic decision-making. Join us to be part of a team that values your contributions and fosters a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Part-Time)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Apleona UK and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Apleona UK and let us see your personality shine through!
We think you need these skills to ace Receptionist (Part-Time)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Apleona UK.
Get Familiar with Our Brand:Before applying, take some time to learn about Apleona UK and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Apleona UK
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Apleona UK.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Apleona UK will surely appreciate.
