At a Glance
- Tasks: Deliver exceptional customer service and coordinate workplace services for a vibrant environment.
- Company: Join Apleona, a leading UK facilities management provider with a friendly culture.
- Benefits: Enjoy competitive salary, 22 days leave, employee discounts, and health perks.
- Other info: Receive comprehensive training and support for your career growth in a dynamic setting.
- Why this job: Be the first point of contact and make a lasting impression on clients and visitors.
- Qualifications: Experience in customer service or hospitality, with strong communication and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Apleona is a UK provider of integrated facilities management. With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast paced, challenging and above all, friendly and we are looking for you to join us!
We’re currently looking to recruit a Workplace Experience Coordinator who will deliver and maintain excellent customer service. You will be the first person a visitor or client meets or speaks to on the telephone; therefore, you will be responsible for the all-important first impression by demonstrating a high level of customer care and professionalism at the client site.
In this role, you will provide coordination and administrative support for our workplace services such as conference & meeting room management, parking & commuting and office supply management. You will also coordinate activities related to the delivery of workplace experience services for our clients, provide administrative support for teams, be responsible for the image and visual standards of the site, take ownership of any issues or concerns, and periodically inspect and maintain common area printers/coffee machine equipment.
Experience:
- Experience within a similar role – can demonstrate related experience e.g. Front Desk, Concierge, Hospitality, Room Management or Customer Service roles is preferred
- Ability to demonstrate an excellent standard of spoken and written English.
- Ability to use computers to beginners' level for Word and Outlook.
- Experience of working in a customer service environment.
- Ability to demonstrate organisational skills.
- Ability to multi-task and show initiative with an eye for detail.
In return we will make sure that you receive the right training and support to make you great in your role.
Benefits:
- Competitive Salary
- 22 days annual leave plus bank holidays
- Employee discounts via Perkbox
- Cycle to work scheme
- Access to a virtual GP
- Access to a health & wellbeing app
- Training & Development Opportunities
Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.
Workplace Experience Coordiantor employer: APLEONA UK LIMITED
Apleona is an exceptional employer that prioritises a friendly and fast-paced work culture, making it an ideal place for those seeking meaningful employment as a Workplace Experience Coordinator. With a commitment to employee growth through comprehensive training and development opportunities, alongside competitive benefits such as 22 days of annual leave, employee discounts, and access to health and wellbeing resources, Apleona ensures that its team members feel valued and supported in their roles. Join us in delivering outstanding customer service while enjoying a workplace that fosters inclusivity and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience Coordiantor
✨Tip Number 1
Get to know the company culture before your interview. Apleona values a friendly and fast-paced environment, so show us that you can fit right in by researching their values and demonstrating how you align with them.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for visitors, role-play common scenarios with a friend to ensure you can handle any situation with professionalism and care.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past roles where you successfully managed multiple tasks or resolved issues efficiently, as this will highlight your ability to thrive in a busy workplace.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're proactive and genuinely interested in joining the Apleona team.
We think you need these skills to ace Workplace Experience Coordiantor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, just like you would in the role.
Tailor Your Application:Make sure to customise your application for the Workplace Experience Coordinator role. Highlight relevant experience in customer service or similar roles, and connect your skills to what we’re looking for in the job description.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially since you'll be the first point of contact for our clients!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at APLEONA UK LIMITED
✨Know the Company Inside Out
Before your interview, take some time to research Apleona. Understand their services, values, and culture. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the company.
✨Showcase Your Customer Service Skills
As a Workplace Experience Coordinator, you'll be the first point of contact for clients and visitors. Prepare examples from your past experiences where you've delivered excellent customer service. Highlight your ability to handle difficult situations with professionalism and care.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. Be ready to discuss how you manage multiple tasks and prioritise effectively. You might even want to bring a simple example of a system or method you use to stay organised in your daily life.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and helps you gauge if the company is the right fit for you. Consider asking about team dynamics, training opportunities, or what a typical day looks like for a Workplace Experience Coordinator.
