At a Glance
- Tasks: Deliver exceptional customer service and coordinate workplace services for a vibrant office environment.
- Company: Join Apleona, a leading UK facilities management provider with a friendly culture.
- Benefits: Enjoy competitive salary, 22 days leave, employee discounts, and health support.
- Other info: Dynamic role with training opportunities and a commitment to diversity and inclusion.
- Why this job: Be the first point of contact and make a lasting impression on clients and visitors.
- Qualifications: Experience in customer service or hospitality roles, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location – London, SE1 7ND
Hours – Monday – Friday, 8:00am – 17:00pm
Apleona is a UK provider of integrated facilities management. With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast paced, challenging and above all, friendly and we are looking for you to join us!
We’re currently looking to recruit a Workplace Experience Coordinator who will deliver and maintain excellent customer service. You will be the first person a visitor or client meets or speaks to on the telephone; therefore, you will be responsible for the all-important first impression by demonstrating a high level of customer care and professionalism at the client site.
In this role, you will provide coordination and administrative support for our workplace services such as conference & meeting room management, parking & commuting and office supply management; as well as coordinating activities related to the delivery of workplace experience services for our clients including administrative support for teams. You will be responsible for the image and visual standards of the site, taking ownership of any issues or concerns and periodically inspect and maintain common area printers/coffee machine equipment.
As an Apleona Workplace Experience Coordinator, we’re looking for:
- Experience within a similar role – can demonstrate related experience e.g. Front Desk, Concierge, Hospitality, Room Management or Customer Service roles is preferred
- Ability to demonstrate an excellent standard of spoken and written English.
- Ability to use computers to beginners’ level for word and outlook.
- Experience of working in a customer service environment.
- Ability to demonstrate organisational skills.
- Ability to multi-task and show initiative with an eye for detail.
In return we’ll make sure that you receive the right training and support to make you great in your role.
Competitive Salary
22 days annual leave plus bank holidays
Employee discounts via Perkbox
Cycle to work scheme
Access to a virtual GP
Access to a health & wellbeing app
Training & Development Opportunities
Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.
Don’t miss this opportunity, apply now!
Workplace Experience Coordiantor employer: Apleona Hsg S.P.A.
Apleona is an exceptional employer located in the heart of London, offering a vibrant and supportive work culture that prioritises employee growth and development. As a Workplace Experience Coordinator, you will enjoy competitive salaries, generous annual leave, and access to various health and wellbeing resources, all while being part of a diverse team dedicated to delivering outstanding service. Join us to make a meaningful impact in a fast-paced environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Experience Coordiantor
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Apleona is all about excellent customer service, so think of examples where you've gone above and beyond for clients.
✨Tip Number 3
Practice your communication skills! Since you'll be the first point of contact, being articulate and confident is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly.
We think you need these skills to ace Workplace Experience Coordiantor
Some tips for your application 🫡
Show Off Your Customer Service Skills:Since you'll be the first point of contact for visitors, make sure to highlight any previous experience in customer service roles. We want to see how you can bring that friendly and professional vibe to our team!
Keep It Clear and Concise:When writing your application, stick to clear and straightforward language. We appreciate a well-structured application that gets straight to the point, showcasing your skills and experiences without any fluff.
Tailor Your Application:Make sure to customise your application to fit the Workplace Experience Coordinator role. Mention specific experiences that relate to the job description, like managing meetings or handling office supplies, so we can see you're the perfect fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Apleona Hsg S.P.A.
✨Know Your Customer Service Basics
Since the role is all about delivering excellent customer service, brush up on your customer service principles. Think about how you can demonstrate your experience in similar roles and be ready to share specific examples of how you've handled challenging situations with clients.
✨Showcase Your Organisational Skills
As a Workplace Experience Coordinator, you'll need to juggle multiple tasks. Prepare to discuss how you prioritise your workload and manage time effectively. Bring along any tools or methods you use to stay organised, as this will show your proactive approach.
✨Demonstrate Your Communication Skills
You'll be the first point of contact for visitors, so it's crucial to convey professionalism and clarity. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends to refine your spoken English and ensure you come across as approachable.
✨Research Apleona's Culture
Familiarise yourself with Apleona's values and workplace culture. This will help you align your answers with what they’re looking for. Be prepared to discuss why you want to work there and how you can contribute to their friendly and fast-paced environment.
