Facilities Support Administrator - Maidstone, ME14 5PP

Facilities Support Administrator - Maidstone, ME14 5PP

Maidstone Full-Time 30000 - 30000 £ / year (est.) No working from home possible
Apleona Hsg S.P.A.

At a Glance

  • Tasks: Provide vital admin support and ensure smooth operations in facilities management.
  • Company: Join Apleona, a leader in facilities services with a focus on positive change.
  • Benefits: Competitive salary up to £30,000, full-time hours, and a dynamic work environment.
  • Other info: Opportunity for growth in a supportive team environment.
  • Why this job: Be part of a team that keeps essential buildings safe and operational for the community.
  • Qualifications: Strong admin skills, customer service experience, and ability to thrive in a fast-paced setting.

The predicted salary is between 30000 - 30000 £ per year.

The details for the selected vacancy are shown below.

Facilities Support Administrator

Location: Maidstone, ME14 5PP

Salary up to £30,000 per annum

Office Based / Fulltime / Permanent

40 hours per week, Monday - Friday, 8am-5pm

Apleona delivers facilities services across a wide range of sites and communities, and this is a great opportunity to join at a time of positive change and growth. Our Kent Facilities Management branch supports two major NHS Trusts in the Kent region. The branch is responsible for administering all activities related to delivering facilities management services across multiple buildings. Our purpose is to ensure these buildings are safe, compliant, and fully operational for their users. Some of our core repair and maintenance functions include - Gas, Electrical, Lifts, Water and General plumbing and building works.

About the role:

We are seeking a proactive and organised Facilities Support Administrator to join our team in Maidstone. In this role, you will provide vital administration and helpdesk support across the FM contract, ensuring smooth day-to-day operations. Your responsibilities will include:

  • Creating quotations
  • Ordering materials
  • Scheduling engineer workloads
  • Managing client communications and responding promptly to requests and issues
  • Coordinating with subcontractors, suppliers, and internal teams to deliver a seamless service
  • Efficiently scheduling engineers' diaries to meet Service Level Agreements and plan routes with both economy and effectiveness in mind
  • Covering PPMs, repairs, and remedial works
  • Supporting management with a range of administrative duties, including MCM system management, job closures and final document submissions, operative diary management, and general office administration

This is a fantastic opportunity to play a key role in a fast paced, dynamic environment.

Role criteria:

  • Strong administrative experience, with the ability to manage systems, documentation, and office tasks accurately
  • Confidence working in a fast paced environment, handling scheduling, coordination, and client requests efficiently
  • Teamwork and self motivation, working well with colleagues, engineers, and suppliers while managing responsibilities independently
  • Excellent communication skills, with the confidence to liaise professionally at all levels
  • Customer service experience, ensuring a responsive and professional approach to client and helpdesk support

This role sits within Morrison Facilities Services, part of Apleona UK. Basic DBS checks will be required for this role.

Facilities Support Administrator - Maidstone, ME14 5PP employer: Apleona Hsg S.P.A.

Apleona Hsg S.P.A. is an excellent employer for those seeking a rewarding role in security within the vibrant city of Preston. With a strong focus on employee development, we provide comprehensive training and a supportive work culture that values teamwork and customer service excellence. Our benefits, including discounts and health resources, ensure that our staff feel valued and motivated to contribute to a safe and welcoming environment for all.

Apleona Hsg S.P.A.

Contact Details:

Apleona Hsg S.P.A. Recruitment Team

We think you need these skills to ace Facilities Support Administrator - Maidstone, ME14 5PP

Administrative Experience
Scheduling
Coordination
Client Communication
Teamwork
Self-Motivation
Customer Service