At a Glance
- Tasks: Ensure safety and security while delivering top-notch customer service to visitors.
- Company: Join Apleona, a diverse and inclusive employer with a strong team culture.
- Benefits: Competitive pay, overtime rates, employee discounts, and health & wellbeing support.
- Other info: Full training provided, with opportunities for career growth in a dynamic environment.
- Why this job: Be the face of the site, making a real difference in visitor experiences.
- Qualifications: SIA licence required; excellent communication and teamwork skills essential.
The predicted salary is between 14.5 - 14.5 £ per hour.
Location – Preston, PR1 8AF
Hours – Monday – Friday, 8:00am – 17:00pm
£30,264.40 - £14.50 per hour
- Overtime Rates
- Holiday Days
- Uniform provided
- Employee discounts via Perkbox
- Cycle to work scheme
- Access to a virtual GP and health & wellbeing app
We’re currently looking to recruit a Front of House Officer to ensure exemplary standards of customer service, safety and security are provided to the client and visitors to the site at all times. As the public face of the site, we’re looking for someone who will act with professionalism at all times; a can-do attitude is essential in this highly influential role.
In this role you will readily interact with all visitors/tenants within the building, delivering a first-class service and continuously looking for opportunities to proactively be of assistance to visitors and staff on site. You will be responsible for carrying out regular patrols, ensuring that it is safe for all visitors and tenants. Supported by our safety procedures, you’ll make sure that all incidents on site are managed properly and that detailed records are maintained to help keep us compliant. In this role you will maintain continuous monitoring of site radio systems and provide regular liaison with the management team on all aspects of service delivery.
In addition, this role will include the responsibility of carrying out minor PPMs to include fire alarm testing, and L8 temperature checks. You will also report any building and fabric faults, tracking progress through to completion.
As an Apleona Front of House Officer, we’re looking for:
- SIA frontline guarding licence
- CCTV SIA licence (desirable)
- Previous experience managing multiple site visitors, particularly managing contractors
- Vigilance with attention to detail
- Excellent communication and customer service skills
- Previous experience of working as part of a team in a multi-site FM environment
In return, we’ll provide you with full training once you start and make sure that you have everything you need to do a great job and be part of the team.
Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.
Front of House Security Officer in Preston employer: Apleona GmbH
Apleona GmbH is an exceptional employer that values its employees by fostering a collaborative and innovative work culture in the vibrant city of Cambridge. With a strong emphasis on professional development, employees are encouraged to grow their skills and advance their careers while enjoying competitive benefits and a supportive team environment. The company's commitment to delivering high-quality services ensures that every team member plays a vital role in achieving success, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Security Officer in Preston
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Front of House Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Apleona GmbH. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Apleona GmbH
Don’t forget to apply for the Front of House Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Apleona GmbH.
We think you need these skills to ace Front of House Security Officer in Preston
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Apleona GmbH. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Apleona GmbH.
How to prepare for a job interview at Apleona GmbH
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Apleona GmbH.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Apleona GmbH.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Apleona GmbH.
