At a Glance
- Tasks: Manage client accounts and drive revenue growth in a dynamic environment.
- Company: Join a leading facilities management company with a focus on client satisfaction.
- Benefits: Enjoy a competitive salary, car allowance, 23-26 days holiday, and employee discounts.
- Other info: Full training provided, with excellent career development opportunities.
- Why this job: Make an impact by building strong client relationships and driving business success.
- Qualifications: Proven account management skills and a valid UK driving licence required.
The predicted salary is between 35000 - 45000 £ per year.
Location – Ipswich, IP12 1QT
Hours – 40 hours per week
Company Benefits:
- Enhanced Monthly Car allowance payment
- 23 days holiday rising up to 26 plus BH
- Employee discounts via Perkbox
- Access to a virtual GP and access to a health & wellbeing app
- Training & Development
We are currently seeking a professional Hard Services Account Manager. You will manage multi-discipline building services contract for a multi-site national blue-chip leisure services client and additional minor contracts as required. You will build strong relationships, maximising client satisfaction, and driving revenue growth across the account.
As a Hard Services Account Manager, you will:
- Build and maintain strong relationships with clients, serving as their primary point of contact for all business-related matters.
- Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
- Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
- Collaborate with cross-functional teams, such as Operations and customer support, to ensure seamless delivery of products/services and exceptional customer experience.
- Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
- Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
Skills & Experience:
- Strong account management skills, with a proven track record of successfully managing accounts within Hard Services Facilities Management.
- Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long‑term relationships.
- Strategic thinking and problem‑solving abilities to identify client challenges, propose innovative solutions, and drive business growth.
- Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.
- From an M&E engineering discipline / or formal qualification
- Valid UK Driving Licence
Desirable:
- Experience in working at corporate / Commercial locations
We’ll provide you with full training once you start and make sure that you have everything you need to do a great job. You will already have experience of working in a similar environment. You will work 40 hours per week and you will have access to employee benefits that will be available to you as soon as you start which includes a monthly car allowance.
We are an equal opportunities employer who deliver facilities management services to clients all over the UK and with vacancies in your area this is a great time to join our teams. If this sounds like a job for you then click on the apply button and we’ll start the process and if you’re a good match we’ll be in touch to discuss the next steps.
Account Manager in Ipswich employer: Apleona GmbH
At JCW, part of the Apleona Group, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Ipswich, our team enjoys a range of benefits including enhanced car allowances, generous holiday entitlements, and access to health resources, all while working collaboratively to deliver outstanding facilities management services for our clients. Join us to build meaningful relationships and drive success in a dynamic environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Ipswich
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their needs and challenges, especially in Hard Services Facilities Management. This will help you tailor your answers and show them you're the perfect fit for the job.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can drive revenue growth and enhance client satisfaction. Use real examples from your past experiences to demonstrate your account management prowess.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals who can help us deliver top-notch services to our clients.
We think you need these skills to ace Account Manager in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in managing accounts, especially in Hard Services Facilities Management, and showcase your communication skills. We want to see how you can build those strong client relationships!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've driven revenue growth and tackled client challenges in the past. We love a good story!
Showcase Your Strategic Thinking:In your application, don’t forget to highlight your strategic thinking abilities. Talk about how you've developed account plans or identified new business opportunities before. We’re looking for someone who can think ahead and drive business growth!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you into our system quickly. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Apleona GmbH
✨Know Your Client
Before the interview, research the company and its clients thoroughly. Understand their business model, values, and any recent news or developments. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully managed client relationships, resolved issues, or identified new opportunities. Be ready to discuss how you can apply these skills in this new role.
✨Prepare for Strategic Discussions
Think about strategic account plans and how you would approach them. Be prepared to discuss how you would assess client needs, develop solutions, and drive growth. This shows that you’re not just reactive but proactive in your approach to account management.
✨Practice Your Communication Skills
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your responses and ensure you can convey your ideas effectively during the actual interview.
