At a Glance
- Tasks: Process transactions and ensure accuracy in a fast-paced environment.
- Company: Join RBC, a leading bank that values diversity and collaboration.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Other info: Perfect for students looking for casual work with career potential.
- Why this job: Gain valuable experience in operations while making a real impact.
- Qualifications: Must be able to lift 50 pounds and work part-time hours.
The predicted salary is between 20250 - 24750 £ per year.
As an Account Services Representative, you will be responsible for processing routine data entry and online input of transactions, using a basic understanding of products and processes in a production environment. Activities may also include dependent tasks or practical applications with emphasis on throughput, accuracy, and production. This role is not sales oriented. The hours of operation are Monday to Friday, 6:00 AM - 4:00 PM. NOTE: This position is entry level and requires availability Monday - Friday.
What will you do?
- Provide consistent service within established Client Service Commitments for each department.
- Ensure all documents are examined for completeness and accuracy, and take appropriate steps to correct for the client.
- Identify and recommend solutions to recurring errors and servicing gaps to Team Leader.
- Understand and accept change as it relates to your role and commitment to client fulfilment.
- Exercise due diligence in following operational risk policies, procedures, standards, and guidelines.
- Ensure all authorities (SECAF, Delegated Authorities, Anti Money Laundering, Systems access etc.) are adhered to, reviewed, and understood.
- Take personal accountability for high achievement; actively participate in coaching opportunities and learning opportunities to improve individual and team contribution.
- Demonstrate six Principles of Problem Resolution: Assume the client is right, Take ownership, Demonstrate concern, Apologise sincerely, Solve the problem, Go the extra mile.
What do you need to succeed?
Must Have:
- Be able to lift 50 pounds.
- Availability 5 days a week; working a variety of shifts between 6:00 AM - 4:00 PM.
- Position is required to cover vacation and peak volumes (for example, weeks of Christmas and summer, May through September).
- Ability to work on tight timelines and high volumes of work in a production environment.
- Numeric keyboard skills are a must.
Nice to Have:
- Achievement Motivation.
- Cash Handling Experience.
- Team Player.
Job Skills:
- Communication.
- Critical Thinking.
- Customer Service.
- Interpersonal Relationship Management.
- Operational Delivery.
- Process Improvements.
- Time Management.
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect, and Excellence. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all.
Associate Operations Representative – ATM/Business Deposits in Victoria employer: Aplaro Ltd
Baringa is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant Energy & Infrastructure sector. With a strong focus on employee development, you will have access to numerous growth opportunities while working alongside industry experts on impactful projects that shape the future of energy and utilities. Located in a dynamic environment, Baringa offers a unique chance to engage with diverse clients and contribute to meaningful change in the renewable infrastructure landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Operations Representative – ATM/Business Deposits in Victoria
✨Connect with Campus Reps
If you're looking for part-time work in banking, try to connect with your university's career services and campus representatives from banks. They often host recruitment events or provide exclusive job listings, which can give you a leg up in the application process.
✨Get Involved in Financial Societies
Join finance or investment clubs at your university. These societies not only provide fantastic networking opportunities but also often collaborate with financial institutions for internships or part-time roles, making it easier for us to land those positions.
✨Use LinkedIn for Hidden Gems
Keep an eye on LinkedIn for part-time opportunities at banks, specifically targeting roles like customer service or administrative support. Companies like Aplaro Ltd often post openings there first, so be on the lookout and don’t forget to engage with their content!
✨Showcase Your Skills Directly
When applying for a part-time role, consider creating a simple portfolio that highlights your finance-related skills or projects. Whether it's a personal finance blog, a financial analysis you've done, or any relevant coursework, having this ready can impress hiring managers at Aplaro Ltd.
We think you need these skills to ace Associate Operations Representative – ATM/Business Deposits in Victoria
Some tips for your application 🫡
Show Off Your Numbers Game:In the banking and financial services world, it's all about numbers. Highlight any relevant coursework, grades, or certifications, like AAT or CFA, on your CV. If you can point to specific projects or tasks where you managed finances or analysed data, that's a big plus!
Tailor Your Cover Letter to Us:When writing your cover letter, don’t just reiterate your CV. Tell us why you want to work at Aplaro Ltd and how this part-time role fits into your career goals. Map your skills and experiences directly to the job spec, and don’t forget to weave in any technical skills you have, like experience with financial software!
Marry Experience with Availability:Since this is part-time, it’s super important to state your availability clearly in your application. Highlight any previous work experience, even if it's not directly in finance, that shows your reliability and ability to juggle various commitments. Flexibility can be a real asset!
Keep It Professional Yet Personal:While you want to keep a professional tone, don’t be afraid to inject a bit of your personality into your application. Especially for a part-time role, we’re looking for someone who's not just skilled but also a good fit for the team at Aplaro Ltd. A little light-heartedness can go a long way!
How to prepare for a job interview at Aplaro Ltd
✨Brush Up on Your Numbers
For a role in banking and financial services, you’ll likely encounter numerical tests that gauge your analytical skills. So, let’s whip out those maths skills! Practise mental arithmetic and get comfy with basic financial concepts; this'll really help you shine during the assessment stages.
✨Know Your Financial Products
Knowing your stuff about the various financial products and services is crucial. Be prepared to discuss topics like loans, mortgages, investment funds, and credit options. Having a finger on the pulse of current market trends and economic events can also give you an edge—the interviewers will appreciate your insight!
✨Flexibility and Commitment are Key
Since you're aiming for a part-time position, emphasise your flexibility and willingness to commit your time effectively. Highlight your ability to balance studies or other commitments while delivering results at work. This kind of attitude can set you apart from the competition.
✨Showcase Your Portfolio of Experience
Even though it’s a part-time role, companies want to see your motivation and past experience. Bring examples of relevant projects or roles, including internships or coursework that demonstrate your understanding and passion for banking and finance. The more tangible your examples, the more convincing you’ll be!
