Industry Director in London

Purpose of the role: To develop the strategic direction for relationship teams, including the implementation of up-to-date methodologies and processes.

Accountabilities:

• Management of relationship teams, including oversight of colleagues and their performance, implementation of goals and objectives, oversight of efficiency and effectiveness.
• Development and maintenance of strong relationships with the broader Barclays group to promote seamless working across all channels and segments and to support an integrated business planning process.
• Management of all risk aspects including conduct and credit risk, ensuring all team members are fully compliant to enhance great customer outcomes.
• Monitoring the financial performance of relationship teams, including revenue, profitability, and cost control.
• Conducting thorough market research to understand client needs, market trends, competitive landscape, and regulatory changes to identify growth opportunities.
• Excellent service delivery to customers, consistently meeting their ongoing needs, while operating to required levels of cost.
• Actively promote a culture of greater diversity and inclusion plus develop talent and succession within the team.

Director Expectations:

• To manage a business function, providing significant input to function-wide strategic initiatives.
• Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business-wide.
• Manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business.
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function-wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/sensitive situations.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/business divisions.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Role Overview: Lead and scale a high-performing UK Technology Banking team across London and key regional hubs, driving a cohesive, national growth strategy. Define and execute a sector strategy to materially increase market share, income, and balance sheet growth (deposits and lending) within the UK Tech market.

Strategic Leadership & Growth: Design and deliver commercial growth strategies targeting high-value Tech clients and emerging opportunities. Own end-to-end performance outcomes, including revenue generation, portfolio growth, and client acquisition. Influence and shape target market strategy and policy, ensuring alignment with broader corporate and risk framework.