At a Glance
- Tasks: Support IT needs, troubleshoot tech issues, and onboard new team members.
- Company: Join Faculty, a leader in responsible AI innovation with a collaborative culture.
- Benefits: Enjoy unlimited leave, private healthcare, flexible working, and coaching support.
- Other info: Diverse and inclusive environment with excellent career growth opportunities.
- Why this job: Be part of a fast-growing team making a real impact with cutting-edge technology.
- Qualifications: Degree in IT or related field, strong problem-solving skills, and a passion for learning.
The predicted salary is between 63000 - 77000 £ per year.
WHY FACULTY?
We established Faculty in 2014 because we thought that AI would be the most important technology of our time.
Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI.
You can read about our real-world impact here https://faculty. ai/impact.
We don’t chase hype cycles.
We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well.
We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence.
Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology.
AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen.
ABOUT THE ROLE
As a proactive and enthusiastic Business Technology Analyst, you will join our IT support team to ensure our people have the technology they need to succeed.
You will serve as the first point of contact for technical issues while gaining hand-on experience in security and strategic IT projects.
This role is a unique opportunity to grow professionally in a high-growth environment, collaborating with expert engineers to maintain our high standards of technical excellence and innovation.
- WHAT YOU'LL BE DOING
- Serving as the primary point of contact for all IT-related queries, providing prompt assistance and accurate triage for end-users.
- Diagnosing and resolving Level 1 technical issues across software and hardware, ensuring a seamless experience for the entire team.
- Onboarding new employees by configuring equipment and software, ensuring they are set up for success from day one.
- Collaborating with the workplace team to manage in-office technology needs and support a high-performing physical environment.
- Taking ownership of specific IT projects and tasks, applying a self-starting approach to enhance our internal systems.
- Documenting technical processes and research findings to build a robust knowledge base for the team.
- WHO WE'RE LOOKING FOR
- You hold a degree in Computer Science, IT, or a related field, or you bring an equivalent foundational understanding of networks and security.
- You are a natural problem-solver with strong analytical skills and a meticulous attention to detail.
- You bring an ambitious and entrepreneurial mindset, with an eagerness to learn and adapt within a fast-paced, evolving IT landscape.
- You communicate clearly and professionally, possessing the interpersonal skills to support colleagues with patience and empathy.
- You thrive when working under your own initiative while remaining a dedicated collaborator who values team camaraderie.
- You are highly organised and comfortable multi-tasking, with the ability to prioritise effectively in a deadline-driven environment.
- THE INTERVIEW PROCESS
- Talent Team Screen (30 minutes)
- Introduction to the role (30 minutes)
- Meet the Team (60 minutes)
- OUR RECRUITMENT ETHOS
We aim to grow the best team - not the most similar one.
We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth.
And we know from experience that diverse teams deliver better work, relevant to the world in which we live.
We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact.
We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.
Some of our standout benefits
- Unlimited Annual Leave Policy
- Private healthcare and dental
- Enhanced parental leave
- Family-Friendly Flexibility & Flexible working
- Sanctus Coaching
- Hybrid Working
If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles.
We are open to conversations about part-time hours.
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Business Technology Analyst employer: Aplaro Ltd
Baringa is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant Energy & Infrastructure sector. With a strong focus on employee development, you will have access to numerous growth opportunities while working alongside industry experts on impactful projects that shape the future of energy and utilities. Located in a dynamic environment, Baringa offers a unique chance to engage with diverse clients and contribute to meaningful change in the renewable infrastructure landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Business Technology Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Aplaro Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Aplaro Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Aplaro Ltd!
✨Direct Apply to Aplaro Ltd
Let's not forget to apply directly through the Aplaro Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Business Technology Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Aplaro Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Aplaro Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Aplaro Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
