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For Companies At a Glance
- Tasks: Support operational requirements and manage projects to enhance customer experience.
- Company: APL Logistics connects global supply chains across various sectors with a passionate team.
- Benefits: Enjoy flexible working hours, health cover, and participation in a global cash bonus plan.
- Why this job: Join a supportive team culture focused on innovation and process improvement.
- Qualifications: Bachelor's degree in Management or Logistics preferred; strong communication and organisational skills required.
- Other info: Office located in the vibrant Olympic Park, Stratford.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
At APL Logistics, we focus on connecting supply chains across Automotive, Consumer, Industrial, and Retail sectors, globally. Join us and discover how our business within this industry is dependent on our network of passionate colleagues, clients, and partners.
Together, we inspire business, drive trade, and make life run more smoothly for everyone – including you. What’s our secret? Never thinking in terms of ‘I’ and ‘You’. Inclusive, welcoming, and supportive: we work as one. And as one, we deliver.
Right now, we’re looking for a new colleague to join our Operations Team in the position of Operations Coordinator.
This role is responsible for supporting all operational requirements, including managing designated projects, establishing, and reporting KPIs and driving process improvement initiatives. This role will also support and execute the tactical roadmap for assigned customers, connecting customer needs to existing capabilities, while also engaging proper SMEs to drive the development of future solutions.
Main Responsibilities:
- Serving as first point of contact with assigned customers.
- Translating customer requirements into operational procedures, to enhance the overall customer experience.
- Utilizing appropriate project management methodologies to give assurance that intended outcomes are identified and achieved.
- Working with a range of internal and external stakeholders to play your part in ensuring on time-in full delivery of shipments from origin to destination, with a keen focus on cost reduction.
- Providing support in preparing reports for stakeholders, customers and lead business reviews as assigned.
- Collaborating with internal and external partners (2PL/vendors) that are involved in the delivery of defined customer programs.
- Establishing clear KPIs, building dashboards and presenting performance reports on a scheduled basis.
- Reviewing existing operations and implement innovation processes to generate new ideas.
What we are looking for:
- Bachelor's Degree or equivalent Level in Management or Logistics discipline preferable.
- Experience in Logistics industry in a similar capacity
- Strong client-facing and internal communication skills, both written and verbal communication
- Organizational skills including attention to detail and multi-tasking skills.
- Solid working knowledge of Excel and other MS Office tools
- Analytical skills and performance improvement methodology
- Customer-friendly and result-oriented person
What we offer:
- Participation in our global Cash Bonus Plan
- Health Cover
- Eligibility to join company pensions scheme after probation
- Annual contribution towards Health and Fitness
- Flexible working times & a hybrid work model
- Regular trainings and excellent development opportunities within APL Logistics globally
- Working in an open team with a supportive working atmosphere
- Office located in the Olympic Park in the heart of Stratford
To learn more about APL Logistics please visit APLL website www.apllogistics.com and find us on social media.
Operations Coordinator employer: APL Logistics
Contact Detail:
APL Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1
Familiarise yourself with the logistics industry, especially in areas related to supply chain management. Understanding the key players and current trends will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your project management skills by preparing examples of how you've successfully managed projects in the past. Be ready to discuss specific methodologies you've used and the outcomes achieved.
✨Tip Number 3
Network with professionals in the logistics field, particularly those who work at APL Logistics or similar companies. Attend industry events or join relevant online forums to make connections that could lead to referrals.
✨Tip Number 4
Prepare to discuss how you can contribute to process improvement initiatives. Think of innovative ideas or strategies you've implemented in previous roles that could be beneficial for APL Logistics.
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Operations Coordinator position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in logistics or operations management. Use specific examples to demonstrate your client-facing skills, project management abilities, and familiarity with KPIs.
Showcase Communication Skills: Since strong communication skills are essential for this role, ensure that your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of successful stakeholder engagement.
Tailor Your Application: Customise your CV and cover letter for APL Logistics by incorporating keywords from the job description. This shows that you have done your research and are genuinely interested in the position.
How to prepare for a job interview at APL Logistics
✨Understand the Company Culture
Before your interview, take some time to research APL Logistics and their approach to teamwork and collaboration. They value inclusivity and a supportive environment, so be prepared to discuss how you can contribute to this culture.
✨Showcase Your Project Management Skills
Since the role involves managing projects and utilising project management methodologies, be ready to share specific examples from your past experiences where you successfully led a project or improved a process.
✨Prepare for Client-Facing Scenarios
As the first point of contact for assigned customers, it's crucial to demonstrate your strong communication skills. Think of scenarios where you've effectively handled client interactions and be ready to discuss them during the interview.
✨Highlight Your Analytical Abilities
The role requires establishing KPIs and performance reports, so be prepared to talk about your analytical skills. Share examples of how you've used data to drive improvements in previous roles, especially in logistics or operations.