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- Tasks: Drive customer onboarding and ensure successful integration of our application security platform.
- Company: Dynamic startup in the exciting field of application security.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real impact by maximising platform adoption and enhancing customer satisfaction.
- Qualifications: Strong understanding of SDLC, application security tools, and excellent communication skills.
- Other info: Join a collaborative team and thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A dynamic startup in application security is seeking a strategic Customer Success Manager to drive customer onboarding and ensure successful integration of their platform. The ideal candidate possesses a strong understanding of SDLC, application security tools, and can translate complex technical features into measurable business outcomes. With excellent communication skills and experience in managing executive relationships, you will play a key role in maximizing platform adoption and customer satisfaction in a collaborative team environment.
Strategic Customer Success Lead - EMEA (AppSec) in London employer: Apiiro
Contact Detail:
Apiiro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Customer Success Lead - EMEA (AppSec) in London
✨Tip Number 1
Network like a pro! Reach out to people in the application security field on LinkedIn or at industry events. Building relationships can open doors and give you insights into unadvertised roles.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your experience with SDLC and application security tools. This will help you demonstrate your value during interviews.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can drive customer onboarding and platform adoption. Tailor your message to show how your skills align with the company's goals.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Strategic Customer Success Lead - EMEA (AppSec) in London
Some tips for your application 🫡
Show Your Passion for Application Security: When writing your application, let your enthusiasm for application security shine through. We want to see how your experience aligns with our mission and how you can contribute to our dynamic startup culture.
Highlight Your Customer Success Experience: Make sure to emphasise any previous roles where you've driven customer success. We’re looking for someone who can translate complex technical features into business outcomes, so share specific examples of how you've done this in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We appreciate when candidates take the extra step to show they understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team during the hiring process.
How to prepare for a job interview at Apiiro
✨Know Your Stuff
Make sure you brush up on your knowledge of the Software Development Life Cycle (SDLC) and application security tools. Be ready to discuss how these concepts relate to the role and how they can drive customer success.
✨Translate Tech into Business
Prepare examples of how you've previously translated complex technical features into business outcomes. This will show your ability to connect the dots between technology and customer value, which is crucial for this position.
✨Communicate Like a Pro
Practice your communication skills, especially when it comes to managing executive relationships. Think about how you can convey your ideas clearly and concisely, as well as how to listen actively to understand customer needs.
✨Show Your Collaborative Spirit
Be ready to share experiences where you've worked in a team environment to achieve customer satisfaction. Highlight your collaborative approach and how it has led to successful onboarding and platform adoption.
