Business Development Associate

Reporting to: Head of Commercial

Location: London - Hybrid-Working: 3 days in office, 2 days from home

ABOUT THE ROLE:

APEXX is pioneering payment orchestration, transforming the global payments landscape with cutting-edge technology and innovation. As a leader in Fintech, we're committed to excellence, driving forward-thinking solutions that empower businesses worldwide. We are looking for an ambitious and commercially minded Business Development & Commercial Associate to join our Commercial team. This is an early career role offering exposure to the full commercial lifecycle, from researching new markets and generating opportunities to supporting proposals, merchant onboarding and implementation.

Working closely with the Head of Sales & Partnerships, the Chief Commercial Officer and senior members of the Sales team, you will help strengthen our sales pipeline, improve commercial processes and ensure opportunities move effectively from initial engagement through to delivery. The role would suit someone who is organised, proactive and eager to build a career in business development, sales or commercial management within fintech and payments.

WHAT YOU'LL DO:

• Research target markets, prospective merchants and new commercial opportunities.
• Build and maintain prospect lists for priority sectors (Travel/Airlines/Retail) and territories (EMEA).
• Support outbound business development activity across email, LinkedIn and other channels.
• Qualify inbound and outbound opportunities and coordinate introductory meetings.
• Help develop clear value propositions for new verticals and customer segments.
• Support the Head of Sales & Partnerships and CCO with go‑to‑market planning and strategic commercial projects.
• Assist senior Sales team members with presentations, proposals and merchant communications.
• Coordinate responses to RFP’s working closely with Product, Technology, Legal and other internal teams.
• Gather merchant requirements and ensure they are clearly documented and understood by relevant stakeholders.
• Support commercial governance, internal approvals and the preparation of customer documentation.
• Maintain accurate opportunity, activity and customer information within the CRM.
• Help coordinate the transition of merchants from Sales into Integration, Implementation and Customer Success.
• Track actions, dependencies and priorities to help opportunities progress efficiently through the sales lifecycle.
• Identify opportunities to improve commercial processes, documentation and ways of working.

ABOUT YOU:

• Prior experience in business development, sales, customer success, commercial operations or a related area, gained through employment, an internship or a placement.
• A strong interest in fintech, payments, technology or B2B sales.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Confidence working with colleagues and stakeholders across different business functions.
• A proactive approach and willingness to take ownership of tasks.
• The ability to manage multiple priorities in a fast‑paced environment.
• A curious and analytical mindset, with an interest in understanding customer needs.
• Confidence using Microsoft Office or Google Workspace.

IT WOULD BE GREAT IF YOU HAD:

• Experience using a CRM platform such as Salesforce or HubSpot.
• Exposure to payments, SaaS or another technology startup.
• Experience conducting market or customer research.
• Experience preparing presentations, proposals or other commercial documents.
• An understanding of B2B sales processes or customer onboarding.

DURING YOUR FIRST 12 MONTHS, YOU WILL:

• Develop a strong understanding of APEXX’s products, customers and target markets.
• Contribute to the creation of a well‑researched and qualified sales pipeline.
• Become a trusted source of support for the wider Commercial team.
• Help improve the quality and consistency of proposals, RFP responses and commercial documentation.
• Support smoother handovers between Sales, Product, Integration and Implementation.
• Take increasing ownership of early‑stage opportunities and commercial projects.

COMPENSATION & BENEFITS:

Great people deserve great rewards. We believe in recognising the impact you make with competitive compensation and benefits that support you both at work and beyond. Whether it's taking time to recharge, looking after your health, working from somewhere new, or investing in your growth, we've built a benefits package designed to help you thrive, because when our people do well, so does APEXX.

• Competitive Compensation: We offer competitive salaries that recognise your skills, experience, and the impact you make.
• Generous Time Off: Take the time you need to rest and recharge with annual leave, public holidays, and wellbeing‑focused time away from work.
• Work From Anywhere: Enjoy the flexibility to work remotely from eligible locations for up to 90 days per year, subject to our Work From Anywhere policy.
• Comprehensive Health Insurance: Your wellbeing matters. We provide comprehensive health insurance to help support you and your loved ones when it matters most.
• Personal Accident Insurance: Additional protection and peace of mind with personal accident insurance coverage.
• Enhanced Family Leave: Supporting you through life's biggest milestones with enhanced parental and family‑friendly leave policies.
• Learning & Growth: We're invested in your development, with opportunities to learn, grow, and build a meaningful career at APEXX.

WHO WE ARE & WHERE WE ARE:

APEXX is a global payment orchestration platform with teams across the UK & India, helping enterprise businesses simplify the complexity of payments. For more than a decade, we've been building technology that enables merchants to connect to the world's payment ecosystem through a single, scalable integration. Our platform gives businesses access to 200+ acquirers, 150+ alternative payment methods, and 10+ Buy Now, Pay Later providers, helping them optimise payment performance, improve acceptance rates, and expand into new markets with confidence.

Trusted by leading global brands including Ryanair, TUI, Hotelbeds, CarTrawler, Avon, and Jet2, we're redefining enterprise payments by making them smarter, faster, and more reliable. As we continue to grow, so do the opportunities to make an impact. Whether you're building products, solving complex engineering challenges, or supporting the teams behind them, you'll play a meaningful role in shaping the future of global payments at APEXX.

APEXX is an equal opportunities employer committed to encouraging equality, diversity, and inclusion among our employees and eliminating discrimination.