At a Glance
- Tasks: Provide end-to-end support for trading systems and troubleshoot technical issues.
- Company: Join Apexon, a digital-first tech firm transforming businesses with innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Ideal for those ready to tackle challenges in a high-pressure setting.
- Why this job: Be part of a fast-paced team making a real impact in the tech industry.
- Qualifications: Proficient in programming languages like Java or Python and strong problem-solving skills.
The predicted salary is between 40000 - 55000 £ per year.
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.
Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement.
We are seeking a dynamic and skilled professional to join our L3 Production Support team. This role is integral to our front-office operations, requiring a proactive, hands‑on individual who can operate in a fast‑paced and challenging environment.
Key Responsibilities
- Provide end-to-end production support for trading systems, applications ensuring seamless front‑office operations.
- Debug and troubleshoot technical reported system/user issues efficiently, minimizing impact on business operations.
- Analyze incidents, identify root causes, and implement preventive measures.
- Engage in frequent problem management, ensuring long‑term stability of systems.
- Communicate effectively with senior stakeholders, including Managing Directors, to provide timely updates and resolutions.
- Be ready to transform support, drive effort reduction, strategic fixes, build knowledge repository, shift left and more.
Required Skills and Qualifications
- Proficiency in at least one object‑oriented programming language (e.g., Java, Python).
- Strong debugging and troubleshooting skills, with the ability to solve complex technical issues.
- Excellent communication skills to collaborate with stakeholders at all levels.
- Experience in a dynamic, high‑pressure work environment.
- Prior experience supporting front‑office systems is highly desirable, but candidates must demonstrate a willingness to embrace the challenges of such a role.
Production Support Engineer employer: Apexon
Join a forward-thinking company in Sunderland, UK, where as a Project Manager, you will thrive in a collaborative and innovative work culture that prioritises employee growth and development. With a focus on the Energy and Utility sectors, we offer competitive benefits and the opportunity to work with cutting-edge technology solutions, ensuring that your contributions lead to meaningful impacts for our clients. Our commitment to fostering strong relationships and delivering excellence makes us an exceptional employer for those seeking a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Production Support Engineer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Apexon or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Apexon.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Apexon.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Apexon that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Production Support Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Apexon.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Apexon and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Apexon
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Apexon uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
