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- Tasks: Lead strategic client relationships and oversee technology solution delivery in the Energy & Utilities sector.
- Company: Apexon, a digital-first tech firm backed by Goldman Sachs, focused on innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Be a trusted advisor and drive innovation while shaping impactful technology solutions.
- Qualifications: 8+ years in Technical Account Management with strong technical and communication skills.
- Other info: Join a dynamic team with a global presence and a commitment to continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.
Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement.
We are seeking a dynamic and experienced Client Delivery Partner to lead strategic client relationships in the Energy & Utilities sector. This hybrid role integrates commercial acumen, account management expertise, and technical delivery oversight. The Engagement Partner will act as a trusted advisor to our clients, ensuring the successful delivery of technology solutions while identifying opportunities for growth and innovation.
You will be responsible for driving customer satisfaction by managing the portfolio of ongoing projects, addressing escalations, and collaborating with internal teams to scope, price, and deliver new initiatives. The ideal candidate will have a strong technical foundation to work with business stakeholders and technical experts, shaping solutions that align with our clients' goals.
Key Responsibilities- Serve as the primary point of contact for clients, ensuring a deep understanding of their business challenges and priorities.
- Establish and maintain strong, long-term relationships with senior stakeholders, including CXO-level executives.
- Develop and execute account strategies and growth plans, collaborating with internal teams and client stakeholders.
- Oversee the delivery of ongoing projects, ensuring timelines, budgets, and quality standards are met.
- Provide regular status updates, address delivery challenges, and proactively manage escalations.
- Collaborate with technical SMEs to define project requirements, shape solutions, and create detailed delivery plans.
- Identify and scope new opportunities within the client's portfolio, aligned with their strategic priorities.
- Lead the creation of proposals, including effort estimation, pricing, and contract negotiations.
- Drive cross-sell and up-sell opportunities, leveraging our expertise in application development and data engineering.
- 8+ years of experience in Technical Account Management or Delivery Leadership within a technology consultancy or related environment.
- Proven track record of managing and growing large accounts in the Automotive, Manufacturing, or Life Sciences sectors.
- Strong technical knowledge and experience in application development, data engineering, or cloud technologies.
- Demonstrated ability to manage complex engagements, including overseeing delivery teams, handling escalations, and driving client satisfaction.
- Expertise in building and executing account growth plans, scoping projects, and structuring value-driven proposals.
- Excellent communication, negotiation, and consensus-building skills.
- A degree in Business, Computer Science, or related field. Advanced degrees or certifications in technology or management are a plus.
- Experience working with global delivery teams and managing multi-country engagements.
- A strategic thinker with a passion for driving innovation and creating measurable value for clients.
Don’t worry if you don’t check all the boxes; we’d still love to hear from you.
Client Delivery Manager in Newcastle upon Tyne employer: Apexon
Contact Detail:
Apexon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their projects and challenges, especially in the Energy & Utilities sector. We want you to show them that you’re not just another candidate, but someone who genuinely cares about their mission and can contribute to their success.
✨Tip Number 3
Practice your pitch! You need to be able to articulate your experience and how it aligns with the role of Client Delivery Partner. We suggest rehearsing with a friend or in front of a mirror until you feel confident and natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar names pop up in our system, so make sure you take that step!
We think you need these skills to ace Client Delivery Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Delivery Manager. Highlight your experience in technical account management and any relevant projects you've led, especially in the Energy & Utilities sector.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven customer satisfaction and managed complex projects.
Showcase Your Technical Skills: Since this role requires a strong technical foundation, don’t shy away from mentioning your expertise in application development, data engineering, or cloud technologies. We want to see how you can bridge the gap between business and tech!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Apexon
✨Know Your Client Inside Out
Before the interview, dive deep into Apexon's business model and their approach to client delivery. Understand their core competencies, especially in the Energy & Utilities sector, and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Technical Savvy
As a Client Delivery Partner, you'll need to bridge the gap between technical teams and business stakeholders. Prepare examples of how you've successfully managed technical projects or led teams in application development or data engineering to demonstrate your expertise.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle escalations. Think of specific instances where you turned challenges into opportunities, particularly in managing large accounts or complex engagements.
✨Highlight Your Relationship-Building Skills
Apexon values strong relationships with clients. Be ready to share stories about how you've established trust with senior stakeholders and driven customer satisfaction. Emphasise your communication and negotiation skills, as these will be crucial in this role.
