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- Tasks: Lead client relationships and oversee technology delivery in the Energy & Utilities sector.
- Company: Apexon, a digital-first tech firm focused on innovation and transformation.
- Benefits: Competitive bonus, generous holiday, wellness perks, and continuous learning opportunities.
- Why this job: Be a trusted advisor and drive impactful technology solutions for clients.
- Qualifications: 8+ years in Technical Account Management with strong technical knowledge.
- Other info: Join a diverse team committed to environmental responsibility and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement.
Delivery Lead for the programme, working with the client to manage the data platform programme, as well as holding the client relationship and managing the Apexon Delivery Teams. We are seeking a dynamic and experienced Client Delivery Partner to lead strategic client relationships in the Energy & Utilities sector. This hybrid role integrates commercial acumen, account management expertise, and technical delivery oversight. The Engagement Partner will act as a trusted advisor to our clients, ensuring the successful delivery of technology solutions while identifying opportunities for growth and innovation. You will be responsible for driving customer satisfaction by managing the portfolio of ongoing projects, addressing escalations, and collaborating with internal teams to scope, price, and deliver new initiatives. The ideal candidate will have a strong technical foundation to work with business stakeholders and technical experts, shaping solutions that align with our clients' goals.
Key Responsibilities
- Serve as the primary point of contact for clients, ensuring a deep understanding of their business challenges and priorities.
- Establish and maintain strong, long-term relationships with senior stakeholders, including CXO-level executives.
- Develop and execute account strategies and growth plans, collaborating with internal teams and client stakeholders.
Technical Delivery Oversight
- Oversee the delivery of ongoing projects, ensuring timelines, budgets, and quality standards are met.
- Provide regular status updates, address delivery challenges, and proactively manage escalations.
- Collaborate with technical SMEs to define project requirements, shape solutions, and create detailed delivery plans.
Opportunity Mining & Business Development
- Identify and scope new opportunities within the client’s portfolio, aligned with their strategic priorities.
- Lead the creation of proposals, including effort estimation, pricing, and contract negotiations.
- Drive cross-sell and upsell opportunities, leveraging our expertise in application development and data engineering.
Required Qualifications and Experience
- 8+ years of experience in Technical Account Management or Delivery Leadership within a technology consultancy or related environment.
- Proven track record of managing and growing large accounts in the Automotive, Manufacturing, or Life Sciences sectors.
- Strong technical knowledge and experience in application development, data engineering, or cloud technologies, enabling you to bridge the gap between business and technical teams.
- Demonstrated ability to manage complex engagements, including overseeing delivery teams, handling escalations, and driving client satisfaction.
- Expertise of building and executing account growth plans, scoping projects, and structuring value-driven proposals.
- Excellent communication, negotiation, and consensus-building skills, with the ability to navigate complex stakeholder environments.
- A degree in Business, Computer Science, or related field. Advanced degrees or certifications in technology or management are a plus.
Preferred Skills
- Experience working with global delivery teams and managing multi-country engagements.
- A strategic thinker with a passion for driving innovation and creating measurable value for clients.
Don’t worry if you don’t check all the boxes; we’d still love to hear from you.
Our Commitment to Diversity & Inclusion
Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
Our Commitment to Environment
Actively contribute to Apexon's commitment to environmental responsibility by following sustainable practices and supporting ESG initiatives.
Our Perks and Benefits
- Up to 10% bonus (based on company and personal performance).
- 25 days holiday + Statutory bank holidays, with the option to carry forward or ‘cash-in’ 5 days each year.
- Access to YuLife wellness platform, subscription to Meditopia App, premium subscription to Fiit, life coaching & emotional wellbeing sessions, 24 / 7 virtual GP Access, Employee Assistance Programme.
- Life Insurance & Income protection.
- Enhanced Maternity Pay & Paternity Pay.
- Cycle to work scheme.
- A Tech Scheme which lets you choose from over 5000 tech products at up to a 12% discount.
- Free unlimited Udemy account for every employee to support continuous learning and improvement.
- Support in obtaining relevant certifications.
Client Delivery Partner in Sunderland employer: Apexon Technology
Contact Detail:
Apexon Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Partner in Sunderland
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Client Delivery Partner role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, don’t hold back on sharing your knowledge about technology solutions and client management. Be the go-to person who can bridge the gap between business and tech.
✨Tip Number 3
Prepare for interviews by researching Apexon’s projects and values. Tailor your answers to show how your experience aligns with their mission of delivering human-centric digital experiences. Make it clear that you’re not just looking for a job, but a place where you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Apexon team. Let’s get you that Client Delivery Partner position!
We think you need these skills to ace Client Delivery Partner in Sunderland
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role and what we’re looking for. Dive into the job description and highlight the key skills and experiences that match your background. This will help you tailor your application to show us why you're the perfect fit!
Be Authentic: We want to hear your voice! Don’t be afraid to let your personality shine through in your application. Share your unique experiences and how they relate to the role. Remember, we’re looking for someone who can connect with our clients, so showing your genuine self is a big plus.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just listing responsibilities. Use specific examples that demonstrate how you’ve successfully managed projects or improved client relationships. Numbers and outcomes can really make your application stand out!
Apply Through Our Website: Once you’ve polished your application, head over to our website to submit it. This ensures it gets to the right people quickly. Plus, it’s super easy! We can’t wait to see what you bring to the table.
How to prepare for a job interview at Apexon Technology
✨Know Your Client Inside Out
Before the interview, dive deep into Apexon's business model and the Energy & Utilities sector. Understand their challenges and how they leverage technology to solve them. This will help you demonstrate your ability to be a trusted advisor and show that you’re genuinely interested in their success.
✨Showcase Your Technical Savvy
Since the role requires a strong technical foundation, be prepared to discuss your experience with application development, data engineering, and cloud technologies. Bring examples of how you've bridged the gap between business needs and technical solutions in past roles.
✨Prepare for Relationship Building
Think about how you can establish and maintain strong relationships with senior stakeholders. Prepare anecdotes that highlight your communication and negotiation skills, especially in complex environments. This will show that you can navigate the intricacies of client relationships effectively.
✨Demonstrate Strategic Thinking
Be ready to discuss how you’ve developed and executed account strategies in the past. Think of specific instances where you identified growth opportunities or successfully managed escalations. This will illustrate your capability to drive customer satisfaction and deliver value.
