At a Glance
- Tasks: Engage with suppliers to gather account statements and build strong relationships.
- Company: Join a dynamic team at apexanalytix, a leader in supplier relations.
- Benefits: Enjoy competitive pay, flexible remote work, and wellness initiatives.
- Other info: Great career growth opportunities and a focus on personal development.
- Why this job: Make an impact while developing your skills in a supportive environment.
- Qualifications: Fluent in German, with customer service experience and a knack for detail.
The predicted salary is between 30000 - 40000 £ per year.
The Supplier Relations Specialist is responsible for calling to obtain accounts receivable statements from our client's suppliers that reflect up-to-date account transactions. The Supplier Relations Specialist plays a vital role in communication and relationship building with our client’s suppliers, capturing outstanding transactions not yet processed by our client.
Location is remote within the United Kingdom; German Fluency (Written and Verbal) is required for this role.
The Work:
- Calling suppliers to obtain accounts receivable statements: Successfully contacting assigned suppliers using Auto-dialer technology.
- Maintain phone etiquette standards; adherence to professional communication during inbound/outbound phone calls and emails with each supplier.
- Validate existing supplier contacts inside databases and source new supplier contacts during phone calls to enlarge supplier database.
- Locate new phone numbers and emails to reach suppliers having incomplete contact information; alternative research through internal/external resources.
- Deliver all received supplier responses in a timely manner to Account Review Team.
- Utilization of UiPath bot application to send on-demand emails.
- Consistent and timely follow-up with suppliers until a statement is received; at minimum every five (5) business days or the supplier provides a response that is satisfactory.
- Completion of assigned projects ahead of established deadlines.
- Timely re-contact of suppliers for an updated statement when the previous statement date has expired.
- Documentation of supplier communication in database for real-time updates.
- Achieving weekly and monthly individual targets assigned.
- High quality of notes and tracking communication exchange with supplier.
Independent, Time Management, Reliability, and Conflict Resolution:
- Works efficiently and independently.
- Capability to focus on assigned tasks and complete ahead of time.
- Asks questions and notifies management team of potential concerns before they occur.
- Dependable and constructively handles issues with the party involved.
The Must-Haves:
- German language fluency is required; both written and verbal.
- Two (2) years of customer service, accounting/business related experience.
- Experience contacting suppliers/customers by email and phone.
- An associate’s degree in accounting, business administration, or equivalent; bachelor’s degree is preferred.
- Relevant experience will be considered in lieu of education.
- Adept at prioritizing duties in a fast-paced environment.
- Strong attention to detail.
- Excellent teaming skills with the ability to work productively in a team setting.
- Demonstrated ability to read and comprehend various account statements.
- Outstanding verbal and written communication skills for communicating with internal and external customers.
- Proficiency in the use of Internet and MS Office (Excel, Word, Outlook) software applications.
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence. With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
Remote Supplier Relations Specialist in Warrington employer: Apexanalytix
At apexanalytix, we pride ourselves on being an exceptional employer that values our associates as the cornerstone of our success. With a strong focus on employee growth through our Mentor Program and comprehensive training resources, we foster a collaborative work culture that encourages personal and professional development. Our competitive benefits, including the BeWell@apex initiative, ensure that you and your family have the support you need to thrive, making this remote role in the UK not just a job, but a meaningful career opportunity.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Supplier Relations Specialist in Warrington
✨Tip Number 1
Get your phone game on point! Since you'll be calling suppliers, practice your phone etiquette and communication skills. Role-play with a friend or family member to get comfortable with the flow of conversation.
✨Tip Number 2
Research is key! Before making calls, do a bit of homework on the suppliers you’ll be contacting. Knowing their background can help you build rapport and make the conversation smoother.
✨Tip Number 3
Stay organised! Keep track of your calls and follow-ups in a spreadsheet or a notes app. This will help you manage your time effectively and ensure you don’t miss any important updates.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about the role and gives us a chance to connect with you right away.
We think you need these skills to ace Remote Supplier Relations Specialist in Warrington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Supplier Relations Specialist role. Highlight your experience in customer service and any relevant skills, especially your German fluency, as this is a must-have for us.
Showcase Your Communication Skills:Since this role involves a lot of communication with suppliers, emphasise your verbal and written communication skills. Give examples of how you've successfully managed relationships in previous roles to show us you can handle this aspect well.
Be Detail-Oriented:We love candidates who pay attention to detail! Make sure your application is free from typos and errors. You could even mention specific instances where your attention to detail made a difference in your work.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Apexanalytix
✨Brush Up on Your German
Since fluency in German is a must for this role, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play scenarios that might come up during supplier calls to show off your verbal and written proficiency.
✨Know Your Numbers
Familiarise yourself with key metrics related to accounts receivable and supplier relations. Be prepared to discuss how you’ve successfully managed targets in previous roles, as this will demonstrate your ability to meet the expectations set by the company.
✨Showcase Your Communication Skills
This role heavily relies on effective communication, so be ready to provide examples of how you've built relationships with suppliers or customers in the past. Highlight your phone etiquette and any experience you have with professional email correspondence.
✨Demonstrate Your Time Management Skills
Prepare to discuss how you prioritise tasks in a fast-paced environment. Share specific examples of how you’ve completed projects ahead of deadlines and how you handle follow-ups with suppliers to ensure timely responses.
